The Bilingual Program Support Associate is integral to the success of Elevate’s customer-centric programs, as well as the programs that we design and implement for our clients and partners. As part of the Program Support Center, the Bilingual Program Support Associate educates potential customers and builds relationships with current customers to maintain our high levels of customer satisfaction and customer retention. Our innovative programs focus on dynamic pricing, smart grid education and associated technologies, energy efficiency, healthy homes, and energy benchmarking.
The Bilingual Program Support Associate reports to the Senior Manager, Call Center Operations. This position is located in Chicago, Illinois and is currently remote.
Responsibilities
Qualifications and Skills
Organization Description
We design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy use reach those who need them most.
At Elevate, the greatest asset of our organization is the kind of people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We empower individuals to challenge conventional thinking in pursuit of innovation and we seek dynamic, hardworking team members who are inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff wellbeing and career development opportunities, there’s no better place to grow your career than Elevate.
Anti-Discrimination Policy
Elevate is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation, and training.
To Apply
To apply, please submit your cover letter and resume through our candidate portal at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/. Search for “Bilingual Program Support Associate” to find the position listing.
Please note that Elevate will only contact candidates via an elevatenp.org email address. We will never ask a candidate for payment of any kind as part of the hiring or onboarding process or send payment to any candidate prior to completing the hiring and onboarding process.
No phone calls please.
Job Type: Full-time
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