What are the responsibilities and job description for the Medical Receptionist position at Elevate Psychiatry?
The Front Desk Medical Receptionist is the patient-facing representative of Elevate Psychiatry. Receptionists help patients in many ways, all while exemplifying the core values of destigmatizing mental health, promoting accessibility to clinical care, and using cutting-edge technologies to make it all happen. As the first point of contact for patients seeking care, receptionists represent the company and are critical for relaying information to patients and clinicians that will help patients get better, faster. We invite you to join our company and promote the new standard in mental healthcare!
Responsibilities include:
- effectively communicating with patients and clinicians
- cheerfully and empathically interacting with patients attempting to seek care
- efficiently promoting new service lines
- adeptly verifying insurance eligibility and benefits
- discreetly collecting copays and notifying patients of balances, coinsurances, or deductibles
- quickly fielding phone calls, emails, texts, social media mentions, and other communication modalities while fluidly and securely transmitting sensitive data
- smoothly scheduling patients and configuring waitlists
- verification of insurance for assigned provider(s)
- in-person position
Personality trait expectations:
- personable
- customer service oriented
- hardworking
- passionate about mental health
Qualifications expected:
- experience in a medical practice
- high school education
- experience using Gmail, Microsoft Office, CRM, electronic medical records (or equivalent)
- 60 words per minute typing
- fluent in English (Spanish bilingual)
Elevate Psychiatry is a new brand of healthcare, delivering the highest level of health with a focus on destigmatizing mental health, promoting accessibility to clinical care, and using cutting-edge technologies to make it all happen.
Elevate Psychiatry offers a generous benefits package while also heeding minimum wage regulations five years in advance.
Benefits include:
- medical, dental, and vision insurance
- flexible savings account (FSA)
- 401(k)
- short-term and long-term disability insurance
- life and accidental death and dismemberment insurance
- 20 days of guaranteed paid time off
- 10 observed national holidays
- opportunities for growth in a fast-growing company
- highly-rated company with progressive leadership who value diversity and inclusion
Each employee at Elevate Psychiatry is valued for his or her contribution, and each employee plays a vital role in administering superlative care to our patients. We promote a team-based approach, which ensures that no one feels alone while solving a problem. Clear expectations and concise training make sure that no situation goes unresolved, and leadership is always available to ensure things go smoothly.
