Orthodontics Administrative Specialist

With all the job opportunities available these days, why choose Elevated Orthodontics? Choose us to be a part of something new, fun, and exciting! We have two beautiful state of the art facilities, one in Victorian Square and one at the Summit Mall. We have been building our dream team along the way to help take care of our amazing patients and we are growing. We are seeking a kind, high energy team player with exceptional customer service skills, a great sense of humor who is great at multi-tasking and attention to detail to join our ortho family as an Orthodontic Administrative Specialist in a busy fast paced environment. This position is responsible for maintaining a high level of customer service while creating value to ensure new and existing patients are prepared for their patient experience. In addition, the Orthodontic Administrative Specialist provides general office support with a variety of day-to-day administrative office activities as well as several clerical tasks.

Job Functions:

· Greet and check in patients

· Confirm patient appointments

· Collect insurance information

· Schedule appointments

· Follow up on no shows/cancellations

· Work unscheduled treatment list

· Prepare patient charts by accurately transferring and recording data to Practice Management System

· Collect copays, deductibles, and outstanding balances as well as follow up on payment plans/failed payments and insurance payments

· Possibly train as a backup treatment coordinator

· Confirm insurance coverage and frequencies to determine copays

· Communicate referral and consult information to other offices

· Follow up on progress of referrals and consults

Experience:

· Knowledge of dental insurance plans and dental terminology

· 1 years of dental/medical or equivalent front desk experience

Customer service: 1 year (Preferred)

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Sparks, NV 89431: Relocate before starting work (Required)

Work Location: In person