What are the responsibilities and job description for the Technical Support position at Elliott Data Systems?
Direct Hire Opportunity With Potential For Full Time…
We are looking for a student currently enrolled in a technical degree program, or a self taught technical resource looking for professional experience. The day-to-day responsibilities will require working with unique software applications, MS SQL, MS IIS, Remote Support Tools, VPN access Tools, and working directly in varying and diverse customer environments. In this position you will be part of team, tasked with working closely together to serve our customers. We only work with other businesses, and primarily only require standard business hours, M-F/8-5. Top performers in this position are outgoing, multitaskers, who can effectively communicate and work closely with teammates and end users.
Elliott Data is ready to invest time and energy in developing and train candidates that meet our basic requirements. If you're motivated, flexible, and ready to learn please apply.
Requirements:
- Enrolled in a Two-year/ Four-year technical degree program or 1-2 years practical experience with supporting software applications
- Strong Customer Service skills are vital.
- Positive Attitude, Leadership, and Goal setting skills plus a willingness to learn new technologies is critical.
- Excellent verbal and written communications and attention to detail are critical to success.
- Troubleshooting, analysis, problem solving, and mechanical aptitude are required.
Nice to Have:
- Previous Experience with MS SQL, installation, and configuration
- Previous Experience with MS IIS, installation and configuration
- Experience doing remote support of client server business applications
Compensation Package:
Flexible Work Schedule
Minimum 20 Hours Per Week, up to 30 Hours per Week
Elliott Data Systems is an equal opportunity employer
About Us:
Elliott Data Systems is a diverse and dynamic technology company, striving to provide identity and security solutions that help our customers improve their business. We have been providing innovative products to financial, government, healthcare, education, and manufacturing for 50 years. Elliott Data is privately owned, 37 employees, and currently led by a team of individuals who actively work in the business day to day.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Elliott Data Systems continued to monitor and follow both CDC and local guidelines as they pertain to Covid-19.
Education:
- High school or equivalent (Preferred)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
- IT support: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location