Server

JOB REQUIREMENTS
To include but not limited to:

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by the managers and chefs.
• Actively marketing VENUE and SELF.
• Encourage guests to make weekly table reservations.
• Assist in developing restaurant databases through networking and completing data cards.
• Building and establishing a personal clientele.
• Participate in weekly marketing requirements and outings.
• Greeting guests in a positive, friendly manner and making them feel welcome.
• Guiding guests through all phases of their experience at the restaurant.
• Command full menu knowledge at all times and preparation methods.
• Exhibiting proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages.
• Exhibiting proper knowledge, selling techniques and service delivery of menu items of every course.
• Maintaining table cleanliness utilizing a silent service approach.
• Assist in running foods, bussing tables and marking appropriate silverware when necessary.
• Itemizing bills correctly and efficiently securing payment.
• Bidding farewell to guests, using the guest’s name when known, and encouraging them to return.
• Actively working as a goodwill ambassador by exhibiting the Art of Excellence philosophy.
• Maintaining cleanliness and stock of their assigned areas, side stations, tables and POS stations.
• Maintaining a level of professionalism that will make guests want to return.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Working as a team, assisting all guests’ and employees’ needs and inquiries.
• Effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Following all procedures and policies set forth by the company, division, and health department.
• Following all health and safety regulations.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Responsible for end of shift clean-up work as outlined by management
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

• 2 years experience as a server in a similar, high-volume restaurant environment or 1 year experience in a fine dining establishment required.
• Experience in and ability to meet marketing requirements outlined by management.
• Experience in and ability to meet social media requirements outlined by management.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Ability to work as part of a team in a high stress & a high-volume environment.
• Demonstrate experience and ability to work in a dynamic environment that includes frequent change
• Good communication skills; multilingual is a plus.
• Ability to read and write in English proficiently.
• 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
• Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
• Physically able to walk or stand without assistance on various surfaces for an extended period of time.
• Professionally groomed in a manner consistent with department grooming standards.Basic math skills and the ability to use a calculator.
• Basic computer skills and experience with POS systems.
• Knowledge of different types of tendering guest checks.
• Positive attitude, self motivated, energetic and is a willing learner.
• Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.
• Ability to up-sell.
• Ability to follow directions, make quick decisions, and keep organized while under pressure.
• Knowledgeable about health and safety regulations.
• Must have oral and written English language skills.
• Must be 21 years of age to serve food and beverages.

LICENSE REQUIREMENTS:

• ServSafe Certification

Job Types: Full-time, Part-time

Pay: From $6.98 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Physical Setting:

• Casual dining restaurant
• Fine dining restaurant
• Upscale casual restaurant

Supplemental Pay:

• Tips

Experience:

• Restaurant experience: 1 year (Required)

Work Location: One location