Rating Supervisor

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees. **this position can be performed remotely for those candidates who reside in ND, NC, IL, IA, PA, TX, MS, KS, MI, WI, MN, NE, AZ, RI, OH ** Summary: Supervises, monitors, and directs the daily workflow for the underwriting support team. Reviews reports and completes policy checks for quality control and compliance with applicable laws and company standards. Ensures timeliness of policy processing by reviewing workloads in systems. Provides and monitors training for new team members. Essential Functions: Oversees and monitors the workload and performance of the team and guides and answers the team’s technical questions Collaborates with team members to establish performance goals and monitors status, conducts performance reviews, and provides feedback Participates in the hiring process as openings arise and recommends salary adjustments for team members Supports diversity, equity, and inclusion initiatives and fosters an innovative culture, including supporting new ideas and providing guidance on potential changes Ensures timeliness of policy processing and assigns workloads for the underwriting support team in system Acts as liaison between underwriters and underwriting support team Audits new business and renewal policies for compliance and general quality control Monitors the instructions from underwriter to rating team, and for proper documentation of rates and premium modifications Provides general support to Underwriting and other branch areas with miscellaneous duties, such as filings, unique forms, and system error reports Attends training sessions for program and system changes, new product introduction, and trains current team members as appropriate Provides and monitors continuity and rating process training on underwriting support processes for new team members, ensuring alignment and consistency throughout assigned territories Education & Experience: High school diploma or equivalency Associate degree in business or related field preferred Five years of commercial lines insurance experience, including previous experience with rating or related experience Previous supervisory or leadership experience preferred Associate in General Insurance (AINS) designation preferred Knowledge, Skills & Abilities: Thorough knowledge of property and casualty underwriting terminology, coverage forms, related documents and procedures and ISO Commercial Lines Manual knowledge Strong problem-solving, organizational, and prioritizing skills Ability to work effectively with others, as well as independently Good leadership skills Strong computer skills and knowledge of computer systems Strong keyboarding and data entry skills Ability to make sound decisions Strong written and verbal communication skills with excellent customer service and presentation skills Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles. To learn more about why you’re gonna love it here, watch the video below. Why should you choose to apply for a position at EMC? We can give you plenty of reasons why EMC is a great place to work: More than 105 years of financial strength and stability In the top 60 insurance organizations in the U.S. based on net written premium Named a five-star insurance carrier by Insurance Business America Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America Multiple locations recognized as Top Workplaces based solely on team member feedback Corporate culture that engages and empowers team members to achieve their best Outstanding benefits with life, medical, dental, vision and prescription drug coverage Competitive paid time off plan and a full day of volunteer time off annually Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards Professional development and growth opportunities, including tuition reimbursement Wellness initiatives to improve team member well-being and reduce health insurance costs Flexibility to dress for your day and opportunities for alternative work arrangements EMC complies with labor law requirements. 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