Ukrainian Support Worker

THE CHALLENGE

Facilitate social, economic, and civic integrations of Ukrainian newcomers into the community and the society at large. Working closely with displaced Ukrainian newcomers navigating settlement and integration needs, coordinating services plans and providing information, resources, referrals, and interpretative services virtually and in person. As a member of the settlement team, contribute to group information sessions and workshops.

THE OPPORTUNITY

• Coordinates and delivers tailored direct services including referrals in and outside the community and provide information relevant to client needs

• Provides orientation services and needs assessment to clients. Provides information about and referrals to community resources

• Provides guidance and support to clients experiencing difficulties with settlement and integration to assist them in problem-solving and accessing appropriate services and resources.

• Offers interpretation services to clients to facilitate their access to community services such as Alberta Health enrolment, Social Insurance Number application, and Child Tax Benefits application.

• Maintain records, statistics and all required documentation. Provides reports as required.

• When possible, accompanies clients to appointments such as community services and government.

WHAT IT TAKES

• Applied experience, knowledge, training and/or education in community support and outreach, human services, or social work

• Knowledge of Immigration Policies, processes, and procedures

• Proficiency in the Ukrainian language

• Excellent Knowledge of Canadian Social Support Systems

• Working understanding of the complexities of immigrant settlement issues; including housing, health, employment, and family dynamics

• Excellent interpersonal skills with the ability to function in a multicultural environment

• Ability to demonstrate cultural sensitivity and a strong commitment to providing quality services to Newcomers

• Proficiency in MS Office computer applications, desktop publishing and spreadsheet software, video conferencing

YOU ARE

• Genuinely committed to EMCN’s vision and mission.

• Flexible and willing to work irregular hours including evenings and weekends

• Adaptable and thrive in social and busy settings and activities.

• Mobile able to regularly access any of our locations across the city, community partners or accompany clients to appointments.

• Team player who contributes to advance program objectives. Functions well independently and with a high degree of autonomy. You are self-aware, committed to mastery, show integrity, and perseveres through challenges, setbacks and adversity.

• Excited by change and progress: you enjoy re-imagining and re-designing approaches, methods and processes to adapt to changing conditions.

SALARY AND BENEFITS

• Part-time employment until the end of August

• Hourly pay of $23.09 and six percent vacation pay

• An exceptional inclusive workplace with highly engaged teams that collaborate, support, recognize and celebrate one another

• Our commitment to an anti-oppressive inclusive workplace by living our values of social justice, diversity, compassion, and responsibility

• Opportunity for growth, leadership, and advancement

• Flexibility, trust, connection, and FUN

• Expected Start Date:  As soon as possible

HOW TO APPLY

EMCN is a progressive, open-minded, and accepting meritocracy. Meaning, we look for intelligence, energy, curiosity, integrity, and good at what you do - come as you are! Applications will be assessed based on how strongly your identified qualifications meet the criteria in this job posting.

Please submit your resume and cover letter as one document to:

Subject line: Ukrainian Support Worker

We thank all applicants; however, only those selected for an interview will be contacted. Resumes without cover letter will be deemed incomplete and will not be accepted.

Job Types: Part-time, Contract

Salary: $9.64 - $19.23 per hour

Schedule:

• Monday to Friday

Experience:

• Caregiving: 1 year (Preferred)

Work Location: One location