Ambulatory Surgery Center Administrator

Triangle Surgery Center is seeking an Ambulatory Surgery Center Administrator. We are a newly expanded, state of the art, physician owned and operated surgery center located in Raleigh with Orthopedics being our focus. Our surgery center has 3 Operating Rooms and 1 Procedure Room and a specialized and tenured staff which includes 40 FTEs. We provide the highest quality personalized care in a small team environment.  

Responsibilities include, but are not limited to, the following:

Operations

• Develops proper clinical procedures that ensure patient safety, comfort, and quality.
• Develops appropriate admission and discharge procedures and assures that pre-admission criteria are appropriately met.
• Researches and prepares cost reduction proposals and implements them as applicable.
• Evaluates ongoing patient care and reports significant patient issues to appropriate team members.
• Collaborates with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations.
• Plans, evaluates, recommends, and implements new initiatives when appropriate.
• Selects and hires employees according to established guidelines. Monitors, coaches, develops, and evaluates performance of staff on an ongoing basis in accordance with applicable performance standards.
• Assures compliance with all policies and procedures and governmental regulations pertaining to:
  
  • Controlled substances and legend drugs, including sample medications.
  • Infection control.
  • Patient confidentiality.
  • CPR, ACLS, safety and risk management in collaboration with Safety Coordinator and HR.
  • Quality improvement and quality assurance.
  • Emergency codes and evacuation
  • Professional licensure
  • DOH, Medicare JCAHO/AAAHC, MQC and all other voluntary and regulatory requirements.

• Establish and maintain effective working relationships with vendors, employees, managers, and physicians.
• Assists with the development of patient education material.
• Supports and promotes a positive image of EmergeOrtho & BSC when dealing with patients and others inside and outside the organization.
• Monitors patient service feedback and contributes to the process of resolving complaints and service issues. 

Personnel

• Interviews, hires, trains, evaluates and disciplines of all assigned personnel
• Ensures all personnel are appropriately trained, licensed, and credentialed
• Supervises the development of job descriptions
• Provides oversight to the schedules for all assigned personnel in designated practice sites—recommends changes and improvements as needed
• Grants/denies days off for staff according to coverage and practice policy; ensures all posts are filled at all times
• Provides oversight for coordinating patient schedules with physician schedules
• Completes payroll for assigned employees
• Schedules and facilitates in-services for staff
• Monitors staff for compliance with continuing education requirements
• Directs and evaluates delegated tasks according to scope of practice and employee skill set
• Provides supervision for assigned staff including unlicensed personnel
• Administers and documents employee vaccinations and TB screening to ensure compliance with OSHA and CDC guidelines
• Assesses and evaluates patient flow in designated practice sites—recommends changes for quality patient service and care
• Collaborates with Executive team, other management team members and physicians to plan and execute process changes that improve patient care services and patient management
• Implements physician-approved clinical protocols and patient care and triage standards, facilitating all documentation and related tasks
• Oversees the instruction of others regarding specialized knowledge and skills necessary to perform clinical techniques and routines within scope of employee’s skill set and licensure
• Provides timely follow-up for patient questions/concerns and maintains a record of communication and completion
• Assists physician or physician extender with patient care, as directed
• Assists with analysis and utilization of other clinical data provided by plans and hospitals; provides results to CEO, management team and physicians
• Initiates quality assurance measures for purposes of system changes/improvements
• Provides oversight for safety committee
• Participates in professional development activities and maintains professional affiliations
• Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
• Maintains compliance with practice policies and procedures
• Attends annual CPR, OSHA, or other designated training programs
• Attends all regular meetings
• Performs all other tasks and projects assigned by the CEO or physicians

Patient Care

• Assesses and evaluates patient flow in designated practice sites—recommends changes for quality patient service and care
• Collaborates with Executive team, other management team members and physicians to plan and execute process changes that improve patient care services and patient management
• Implements physician-approved clinical protocols and patient care and triage standards, facilitating all documentation and related tasks
• Oversees the instruction of others regarding specialized knowledge and skills necessary to perform clinical techniques and routines within scope of employee’s skill set and licensure
• Provides timely follow-up for patient questions/concerns and maintains a record of communication and completion
• Assists physician or physician extender with patient care, as directed

Quality Assurance

• Assists with analysis and utilization of other clinical data provided by plans and hospitals; provides results to CEO, management team and physicians
• Initiates quality assurance measures for purposes of system changes/improvements
• Provides oversight for safety committee

Other

• Participates in professional development activities and maintains professional affiliations
• Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
• Maintains compliance with practice policies and procedures
• Attends annual CPR, OSHA, or other designated training programs
• Attends all regular meetings
• Performs all other tasks and projects assigned by the CEO or physicians