Customer service coordinator

Emerging Blue, Inc.
Westwood, NJ Full Time
POSTED ON 4/23/2024 CLOSED ON 5/11/2024

What are the responsibilities and job description for the Customer service coordinator position at Emerging Blue, Inc.?

We are searching for a Customer Service Coordinator for our apparel client.

Responsibilities :

  • Review and analyze all customer orders in the beginning of the Season before EDI application to ensure all data is correct.
  • Process all EDI orders in SAP.
  • Process daily dropship orders for all customers, using the DSCO and SPS Commerce platforms.
  • Work closely with Supply Chain Department to keep abreast of incoming receivings.
  • Following chargebacks and making sure deductions are valid and reasonable.
  • Supporting return process for all related orders.

Qualifications

  • 1-2 years experience working in customer service
  • Wholesale apparel industry experience preferred
  • Strong communication skills
  • Experience working with SAP and EDI is a plus

Salary Range $50-60K

Last updated : 2024-04-23

Salary : $50,000 - $60,000

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