Receiver

The Receiver will r eceive all customer returns and accurately enters customer and product information into various business platforms including JD Edwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies.

This position reports to the Manager of the Factory Service Center. This position interfaces primarily with but not limited to the FSC Coordinator, Customer Service, Technical Support, authorized service centers, distributors, and end-users. This position must display professionalism and enthusiasm in representing Professional Tools. Must have the interpersonal skills to work effectively with the FSC Coordinator, Customer Service, Technical Support, and other departments within the company along with distributors and end-users.

Emerson’s global Professional Tools business is an equal opportunity employer, offering the broadest portfolio of reliable tools and technologies for those working in mechanical, electrical, and plumbing trades! With unparalleled expertise from RIDGID, Greenlee and Klauke, we deliver trusted products that provide dependable performance to handle the industries’ toughest challenges.

Essential Duties and Responsibilities:

• Receive all customer returns. Accurately log material into JD Edwards, 360 Insight, or other business platforms as required.
• Accurately ships tools to end users and distributors as required, utilizing JD Edwards, 360 Insight or other company ERP platforms as required.
• Evaluate the condition of tools; differentiate for credit, repair or warranty.
• Order, request, receive and transfer material as required.
• Label, refurbish and re-box tools for redistribution.
• Participates in daily 5S activities.
• Participates in Perfect Execution teams as required.
• Follows safety rules per company policy.

REQUIRED EDUCATION, EXPERIENCE, & SKILLS:

• At least one (1) year of experience working in a manufacturing environment.
• At least one (1) year of experience working in a customer-facing role.
• Troubleshooting experience.
• Forklift license or have the ability to obtain a forklift license.
• Good oral and written communication skills.

PREFERRED EDUCATION, EXPERIENCE, & SKILLS:

• At least three ( 3) years of manufacturing experience, preferably in shipping/receiving/warehousing.
• Working knowledge of computer applications.

WHY EMERSON

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.

Our training programs focus on end-to-end development, from onboarding through senior leadership.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity, Equity & Inclusion at Emerson .

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

We help customers in the world’s most essential industries solve the biggest challenges of modern life.

Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.

Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.

Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us. Join our team and start your journey today!

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