What are the responsibilities and job description for the Property Manager position at EMG Management?
The role of the Property Manager is to oversee the property in all aspects and areas of the property including oversight of the development and implementation of all day to day functions including capital projects, marketing, leasing, resident relations, employees, and adhering to the EMG Employee Manual. The objective is to increase cash flow with rent structuring, expense control through preventative maintenance and budgeting. The Manager is key in overall property performance and success.
The duties include but are not limited to the following:
· Organized leadership and direction of all on-site staff.
· Demonstrating exemplary communication, professionalism, confidentiality, leading by example while providing exceptional customer service.
· Adheres to and assists in enforcing Fair Housing guidelines.
· Communicates, informs and reports to Supervisor.
· Touring and leasing to prospects within rents approved by Supervisor, VP, or President.
· Attracting residents by advertising vacancies, obtaining referrals from current residents, explaining advantages of location and services and showing units.
· Completing background checks and qualifying or denying prospects. Delivering adverse action letters to denied or conditionally approved applicants.
· Signing and explaining contracts with residents.
· Accomplishes financial objectives by collecting rents and deposits, staying within budgeted forecast, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective action.
· Maintains property by investigating and resolving resident complaints, enforcing lease, inspecting units and completing repairs, planning renovations, and contracting repairs.
· Oversee general building maintenance, landscaping and scheduling of fire protection services.
· Scheduling and supervising contractor repairs and cleaning.
· Secures property by maintaining security devices, establishing and enforcing policies and procedures and risk management;
· Enforcing Vendor contracts
· Responds timely to emergencies during and after hours. All Property Manager are required to be on call 24-hrs for emergencies.
· Prepares timely reports by collecting, analyzing, and summarizing data and trends.
· Completing required education such as, but not limited to Grace Hill, legal seminars, attending monthly meeting, and any and all other webinars, etc.
· Completing and submitting timely reports as requested.
· Following up on employee tasks.
· Walking the property and monitoring curb appeal.
· All EMG employees are required to pick up garbage on the community and/or report to maintenance/grounds staff if they are unable, based on current tasks and availability.
· Walk vacant units at move out and after make ready to ensure cleanliness and proper maintenance.
· Accurate Time keeping and timely payroll reporting.
· Maintaining and storing documentation properly.
· Completing pre-move out inspections to better plan scheduling and financial goals. Pre-move out inspections must be completed between the 20th and last day of each month.
· Managing delinquency per EMG policy.
· Managing and enforcing rent increases and additional income.
· Assists with resident retention programs and community events.
· Completion and/or oversight of Recertification of LIHTC files, if applicable.
· Monitoring and following timeline of Tickler on LIHTC Properties, if applicable.
· Keeping UHC COL and Set Aside tracker up to date.
· Create and maintain relationships with set aside partners and local housing authorities.
· Outreach marketing to ensure all requirements are filled for your community.
· Training team members as necessary and conveying training from managers meetings, retreats, and policy changes.
· Communicating and working with Commercial Tenants under Broker Supervision, if applicable.
· Any and all other duties assigned by Superiors.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Everyone entering the office is required to wear a mask.
Ability to commute/relocate:
- Riverdale, UT 84405: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location