Front Desk Receptionist/Patient Care Coordinator

Emily Weitz, DDS
Cleveland, OH Full Time
POSTED ON 10/25/2023 CLOSED ON 12/11/2023

What are the responsibilities and job description for the Front Desk Receptionist/Patient Care Coordinator position at Emily Weitz, DDS?

Front Desk Receptionist

Duties:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate staff members
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Assist with medical records management, including filing, scanning, and organizing documents
- Maintain cleanliness and organization of the front desk area
- Provide administrative support to the medical staff as needed

Skills:
- Proficiency in using various computer systems and software, including EasyDental and other medical scheduling systems
- Knowledge of medical terminology and ability to accurately transcribe medical information
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience with phone systems and handling high call volumes

As a Front Desk Receptionist, you will play a crucial role in providing exceptional customer service to patients while ensuring efficient operations at the front desk. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. If you have experience working in a medical setting and possess the necessary skills, we encourage you to apply.

We are a small, drama free, team and everyone helps each other however they can.

Please note that this is a full-time position with competitive compensation and benefits.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 28 – 38 per week

Benefits:

  • 401(k) matching
  • Bereavement leave
  • Continuing education credits
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Uniform allowance

Healthcare setting:

  • Private practice

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17 - $20

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