Center Manager- SJV

Description

JOB DESCRIPTION:

• Responsible for supervision of a therapy center.
• Ensures compliance to all policies and procedures.
• Responsible for center financial statements including profit and loss performance.
• Responsible for sales/marketing to existing and potential center referral sources.
• Creates an environment that is consistent with the company's values and objectives.
• Responsibilities of Patient Care/Caseload Management to include the management of operations of therapy centers.
• Assures efficient caseload management and scheduling of patients.
• Responsible for implementation of local market business plan including company objectives and initiatives.
• Manages therapy center or centers, with the direct report of center supervisors, if applicable.
• Assists, as part of the management team, in strategic planning/implementation and in developing fiscal budgets for center.
• Develops strategic plan for center and participates in market strategic planning.
• Maintains center responsibility for ensuring center profitability (meet/exceed net revenues and Profit before Tax).
• Justifies monthly Profit and Loss Statement negative variance for areas of responsibility, including referrals, visits, charge/visit, and expenses.
• Assists in the development of center specific marketing/sales plans for traditional referrals.
• Responsible for achieving the plan and overseeing center staff to ensure success.
• Ensures appropriate productivity and staffing levels, ensuring quality of care through appropriate staffing levels.
• Identify open positions and hire clinical staff in conjunction with manager.
• Organizes daily work schedule to maintain optimal patient care.
• Conducts orientation of staff and training of staff to implement NovaCare/Select Physical Therapy clinical programs and operational objectives.
• Conducts accurate and timely Performance Planning & Reviews (PP&R) of center staff with specific focus on development plans.
• Provide developmental opportunities for current staff, including participation in local and regional professional meetings and college relations activities, and patient care skills development opportunities for clinical staff as appropriate to ensure good quality of care.
• Recommend staff for recognition.
• Manages all employee relations issues and ensure compliance with equitable application of Human Resource Policy and Procedures.
• Seek assistance of Human Resources when needed.
• Monitor and accomplish area-specific retention objectives within center.
• Ensures State, Federal and Customer regulations, policies, procedures and patient care standards are met in assigned centers.
• Conducts routine quality assurance and corporate compliance audits in the assigned center.
• Audit compliance with health and safety policies and procedures on an annual basis.
• Periodically (at least quarterly) review results of outcome program measures and develop plans to improve patient care where needed.
• Develop plans of action and ensure good outcomes of deficiencies noted in routine and investigative compliance audits.
• Ensures strong physician and payor relations and coordinate implementation of clinical specialty programs as requested by the customer.
• Subject to limitations imposed by state and/or local law.

MINIMUM QUALIFICATIONS:

• BA/BS Degree in Occupational Therapy, Physical Therapy, or related field required.
• Physical Therapy or Occupational Therapy License required.
• BLS or CPR certification required.
• Basic Life Support (BLS) Certification in accordance with the American Heart Association is required.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.