Staffing Coordinator

JOB DESCRIPTION:

• The Staffing Coordinator will ensure the right caregiver is in the right place at the right time and direct communication to the appropriate escalation point.
• The Coordinator(s) ensures that all clinical nursing units are adequately staffed by assigning available staffing resources to all care areas according to patient census and approved staffing guidelines.
• Provides continuous monitoring of staff resources utilizing input from computerized scheduling software, requests from individual units and feedback from Unit Directors, Charge Nurses, and Administrative Supervisors.
• Participates in bed meeting huddles each shift understand staffing needs.
• Prepares, troubleshoots, and resolves daily and future staffing and scheduling matters to maintain staffing guidelines to maximize the delivery of safe, quality care, and to minimize cost of patient care services.
• Plans, organizes, and prioritizes tasks and schedule to meet critical deadlines in a fast-paced environment.
• Demonstrates effective communication skills and the ability to work with others to achieve and support the patient care units/departments.
• Works in collaboration with Unit Directors, Administrative Nursing Supervisors or their designees, and Charge Nurses to maintain the schedule coordination for each unit/department.
• Preparation and distribution of reports necessary for analysis of productivity, overtime, sick leave, unscheduled call-ins, and low census.
• Communicates staffing issues to appropriate Leadership.
• Works with the Nursing Supervisor and or Unit Director/charge nurse to adjust staffing according to pre-determined guidelines.
• Works continuously with available staff to fill open shifts and balance existing work schedules.
• Receives and logs telephone calls from staff unable to fulfill their staffing commitments.
• Records and communicates information to appropriate parties in a timely manner.
• Works with available contingency staff and Managers to fill staffing vacancies created.
• Serves as a super user for scheduling software and assists unit staff as needed with software based issues.
• Assists with orientation of new Scheduling staff members on software.
• Ensures hospital staff shift assignments are accurately captured in the hospital's staff scheduling system.
• Utilizes down-time procedures appropriately.
• Other duties as assigned or needed.

MINIMUM QUALIFICATIONS:

• High school diploma or GED equivalent preferred.
• College Degree in healthcare or business preferred.
• Experience in a hospital environment and in clinical service support functions required.
• Must have experience with computers with high degree of accuracy.
• Applies effective problem-solving skills Prioritize and multi-task in a fast paced environment and demonstrate a sense of urgency as appropriate.
• Ability to pay attention to details resulting in thorough follow through.
• Two years of staffing experience preferred.