Client Services Representative

Empire Auto Sales
South Windsor, CT Full Time
POSTED ON 5/23/2023 CLOSED ON 1/8/2024

Job Posting for Client Services Representative at Empire Auto Sales

About us

Empire Auto Sales is a growing and fast-paced dealership in South Windsor, CT. We are professional, as well as innovative and our goal is to hire 4 employees to greet and assist clients with their car buying needs. Potential hires will be personable and receive pleasure from helping others. Ability to be given a list of tasks to complete and finish them in a timely manner is a requirement. Great time management skills are extremely important to this role. Additional training with be provided in person as well as via an online platform paid for by the company.

We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services. The ideal candidate should have excellent communication skills, be able to work independently and have a strong attention to detail. We are looking for someone who is passionate about customer service and is willing to go the extra mile to ensure our customers have a positive experience.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate and timely information to customers.
  • Troubleshoot customer issues and provide solutions in a timely manner.
  • Maintain customer records and update customer information in the system.
  • Follow up with customers to ensure satisfaction.
  • Identify opportunities to upsell products or services.

Job Type: Full-time

Pay: $600.00 - $2,000.00 per week

Benefits:

  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • South Windsor, CT 06074: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service (Preferred)

Work Location: In person

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Salary.com Estimation for Client Services Representative in South Windsor, CT
$75,401 to $105,831
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