Disabled Veteran Outreach Program Specialist (Business & Employment Specialist 2) *Hybrid Schedule

Initial Posting Date: 09/14/2022 Application Deadline: 09/25/2022 Agency: Employment Department Salary Range: $3,546 - $5,396 Position Type: Employee Position Title: Disabled Veteran Outreach Program Specialist (Business & Employment Specialist 2) *Hybrid Schedule* Job Description: ***Hybrid schedule and permanent opportunity available in Lane County *** Are you passionate about helping fellow veterans whom have significant barriers to employment? If so, come and join our collaborative and caring team committed to making a positive impact on the lives of individuals who are needing your expertise and guidance. What you will be doing: The Disabled Veteran Outreach Program Specialist work with veterans and eligible persons with significant barriers to employment (i.e. disabled, economically and/or educationally disadvantage, and/or homeless). This positions provides individualized career services/intensive services, including comprehensive assessment of education, skills, abilities, and work experiences; in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals; group and individual career coaching; short-term pre-vocational services that may include development of learning and communication skills, interviewing skills, personal maintenance skills, and professional conduct to prepare individuals for career goals; and development of an Individual Employment Plan (IEP/IDP) that identifies employment goals, interim objectives, and appropriate services that will enable the client to meet his or her employment goals. In this role you will: Establish rapport with veterans from different eras through open communication, active listening, and understanding of U.S. Military “veterans” culture. Conduct initial comprehensive “whole person concept” assessment of the veteran, eligible spouse, or eligible person to confirm eligibility for DVOP individualized career services/intensive services, identify immediate needs, provide direct referrals to supportive services, and identify significant barriers to successful job search. Develops Individual Employment Plans (IEP) that have a long-term career/employment goal, short-term goals to overcome Significant Barriers to Employment identified during assessments, and case notes to document IEP progress to achieve a successful outcome. Assess customers’ employability status and provide value-added referrals to workshops, special services, community resources, and supportive service agencies for needed services and /or technical assistance. What we are looking for (Desired Attributes): REQUIRED: Attach a cover letter and resume. Please address the Desired Attributes that you have in your cover letter and resume. Computer Skills and MS Office - Proficient using Word, Excel, Outlook, and other software applications that are relevant to this job posting (Word Processing, Spreadsheet, and Email Client.) Teamwork – Develop collaboration and trust with peers in a culture of innovation and change. Customer Service Skills – Provide excellent customer service in person, by email, and/or by phone in a fast-paced environment. Interviewing for Information Skills – Use effective interviewing skills to obtain information in order to understand customer needs and recommend options and next steps. Interpersonal Skills – Experience successfully working with people from varied backgrounds, and dealing with interpersonal conflicts, sensitive issues, or problems. Innovation and Change – Experience fostering teamwork with peers during periods of innovation and change. Preference will be given to Military Veterans. Commitment to valuing diversity and promoting inclusion Advancing equity and diversity is essential to fulfilling our mission and vision to support a diverse workforce, with full representation of the people we serve. We encourage applicants with lived experience at the margins of society to apply, and this includes, but is not limited to, Black, Indigenous and other people of color, women, people with disabilities, veterans, and LGBTQIA folks. Follow this link to learn more on what it means to meet minimum qualifications and the desired attributes. Required Minimum Qualifications: Two years providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience. OR Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience. What’s in it for you: A workplace that balances productivity with enjoyment, and encourages learning and mentoring. Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service. A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training. Work/life balance, 11 paid holidays a year, and a competitive benefits package How to Apply: External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by. You can upload your resume and the system will parse your information into the application. Current State of Oregon employees (this includes temporary employees) OED/Statewide employees must apply through your employee Workday account. REQUIRED: Attach a resume and cover letter. Please address the Desired Attributes that you have in your cover letter and resume. In addition to your related work experience and education, we will use the attributes and minimum qualifications listed under the “What we are looking for” section above to determine whom to interview. Please make sure the attributes and minimum qualifications you possess are clearly demonstrated in your cover letter and other application materials. Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. Additional Information: This position is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur. Important: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. The required application materials submitted at time of application will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage. The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity. United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 3) for employment verification. Hybrid Work Information: Candidates may be approved for hybrid work. Hybrid work suitability is evaluated based on business needs at the time of hire. Hybrid work approval can be revoked at any time. Candidates are expected to: Be able to report to one of the office locations listed in the job posting, as necessary. Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements; Click here to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work. Have a private workspace. Maintain good standing (i.e. no performance or attendance issues). Veterans’ Preference: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1-800-692-9666 NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section. Equity and Inclusion: We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training. View guidance our hiring managers use at the following website: View Equity and Inclusion Questions Used During Recruitments. Please read more about our Gender Identity and Expression Procedure! Criminal Records Check: The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. The agency will only consider information from the past four years (starting from the date of the arrest) for nonviolent offenses and the past seven years for violent offenses when conducting its own criminal records checks pursuant to Oregon Administrative Rules (OAR) 125-007-0200 through 125-007-0330. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Records Check Policy or contact us at the number below with any questions. Contact Information and Helpful Links: If you have questions about the position, want a position description or need an alternate format to apply, please contact us at 503-947-1289; OEDHR.OED_INFO_OEDHR@employ.oregon.gov. Please be sure to include the job requisition ID number. Reasonable Accommodations Interview Scoring Criteria used during recruitments. Understanding the State Application Process Resources for Job Seekers