Segment Manager, Advisory Services

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

As a Segment Manager - Advisory Services, you will serve as the primary contact for the participant advisory services program and its distribution to assigned business segments. You'll lead the expansion of investment advice and managed account services to in-force across assigned Empower market segments and work closely with the Sales Director - Advisory Services to execute on cross sales opportunities for in-force clients.

What you will do:

• Act as a consultant and subject matter expert to segment business lines and the Institutional Partners that use the suite of Advisory Services.
• Understand pipeline and sales strategy; determine client opportunities and support needs; and develop annual plan to support needs.
• Deliver standard and/or special reporting to clients in segment business lines and Institutional Partners that use the Advisory Services, as applicable. Includes topics like product performance and impacts to participants and SLA reporting.
• Create, present and execute on campaign strategy to support product rollout, annual support or product updates. Submit regular written reports on results of said campaigns.
• Serve as expert and project manager to new segment business lines that use the suite of Advisory Services, negotiating contracts, assist in the implementation and rollout of the suite of services, including establishing and reporting on AAG SLAs.
• Work with the AAG Business Development staff - support training, sales and demonstration presentations to prospects, existing clients, partners, sales, service, advisors, internal GWRS/AAG staff
• Serve as project team member to develop, implement and roll out enhancements to the AAG suite of participant advisory services in conjunction with AAG Product Development staff. Correspondence with internal/external clients and/or participants, upper management, and agents/brokers.

What you will bring: 

• Degree in business, finance or similar field. Without a degree, an additional four years of directly related experience may be accepted.
• Advisory services operational experience is required.
• FINRA Series 65 registration required within corporate-established timelines, and other licenses as determined by Empower's compliance team. FINRA fingerprinting required.

What will set you apart:

• Management experience preferred.
• Ability to maintain a positive approach despite challenges, constraints, and/or customer emotions
• Proven experience managing collaborative and cooperative relationships
• Interest in and support of the success of others, providing encouragement and celebrating wins
• Listen to others’ perspectives; conscientiously communicate verbally and in writing with attention to clarity, brevity, perceptual tone, and professionalism; refrain from using 'us and them'

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***