Relationship Manager

Company Description

Have you been dreaming about a workplace that will encourage you to bring your best self to work every day, no matter what that looks like? Is a company with strong values and truly flexible work/life balance important to your “why” ? Would working for a B2B SaaS tech organisation in an exciting high-growth phase, with a supportive and fun team culture add to why you love what you do every day? Then perhaps your career’s next step is with Enboarder…

A little about us

Enboarder is transitioning from experience-driven onboarding to the world’s only People Activation Platform. Designed to inspire action and truly engage people, Enboarder enables businesses to transform employee programs into simple, science-based, human-centric journeys.

Whether it’s onboarding, learning and development, change management, diversity and inclusion or employee transitions, we’ve reimagined HR programs to create natural sequences that match an employee’s unique journey. We haven't just streamlined static processes - we’ve revolutionised them. Our raving fans like McDonalds, Hugo Boss, ING and Eventbrite love Enboarder for its human centric end-user experiences, stakeholder engagement capability and extreme flexibility.

About the opportunity

Off the back of substantial growth in the US, we’re currently seeking a Relationship Manager with relevant experience in the B2B space. Bring your personality and winning attitude, and we’ll help you become the best version of yourself.

What would a normal week look like in this role?

• Set your own schedule – client meetings, further developing trust based value add relationships… we don’t believe in unnecessary internal meetings, so your weeks will be fluid to your style
• You will be responsible for building and growing existing account spend and usage
• You will provide insightful technical answers, and recommend creative ways to further enhance the employee experience
• You’ll be the voice of the customer to the product team, ensuring that our product is enhanced for our customers in a timely fashion
• Your experience will be used to help scale processes, including presentation, negotiation, and more.
• You will be creating & articulating compelling value propositions around Enboarder.
• You will work with the team to develop case studies from our amazing customers.

About you

First and foremost, you’ll live the same values as us. Our team culture is the most critical element as we move through this high growth phase. Following closely behind that is a passion for what you do, and motivation to do great things. We want people who are excited to get out of bed every day to be an integral part of the success here at Enboarder – We love Mondays just as much as Fridays here.

What you’ll need to succeed

• You’re a great people person with a proven track record on growing existing accounts and building trust based value add relationships
• The confidence to navigate complex organisations with multiple stakeholders and decision makers
• You’ll be smart, curious and convincing – we have an incredible product and want help shape and improve the employee experience for every organisation around the world
• Strong executive presence, with the ability to speak with everyone across an organisation from C-Level executives to HR coordinators and everyone in between
• We’re a very transparent company with a focus on continuous improvement, so a willingness to take on coaching and feedback is a must
• The ability to remain flexible and deal with ambiguity – you will never have a dull day!
• Strong team work ethic, with a willingness to roll up your sleeves
• Creativity, ability to think outside of the box, and innovative problem solving – our company is extremely nimble and responds to customer demands and challenges fast

What we can offer you?

• 20 days starting vacation with an additional 4 company "Enrichment days"
• Employee Stock Options
• Matched 401K, full suite of Health, Dental, Vision, Life coverage
• We maintain a true culture of work smart, play hard, where most of our goals are team goals. When the team wins, we all win
• A unique 2 week onboarding program
• A chance to shape employee engagement and employee experience best practices across the US
• Being part of our next wave of growth in the US, you will be largely influential in creating and driving the culture in our London hub

Think this sounds like a match made in heaven? What’s next...

Someone who shares our values and displays the same spirited and untiring energy is what really counts. Apply now with a cover letter showing us who you are, how you work and why you are attracted to this role. We like quirks so get creative and show us some fun!

Here at Enboarder we pride ourselves on being an Equal Opportunity Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be treated with the strictest confidence, and all information collected will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.

Additional Information

All your information will be kept confidential according to EEO guidelines.