Encompass Technologies Development IncFort Collins, COFull Time
Job Posting for Analyst at Encompass Technologies Development Inc
At Encompass we come together to find better ways--better ways of solving problems, serving our industry, and doing our jobs. Encompass is the most innovative platform digitally connecting the Beverage & Food Industry. In fact, we’re the first to do so! With a rich history of exponential growth, the future looks even more amazing. Our ERP software solutions now reach all the way from manufacturers to consumers, made possible because of recent M&A activity. Our web-based, mobile-friendly solutions improve our customers’ accounting processes, production, inventory and warehouse management, sales and delivery, route planning, and so much more! You can imagine the opportunities this creates for those who are part of our team.
Our team is made up of brilliant innovators who move fast, collaborate, and create results for customers’ short- and long-term success. We don’t follow best practices; we create them - often defining problems and solving them before others are aware of anything other than the status quo. Our customers know that. Our people know that. We are out to change the Beverage and Food Industry, by finding better ways to solve problems. You can find out more about us at Encompass8.com and OrchestraSoftware.com
Communicate directly with customers via phone and email
Provide guidance on the best practices for product usage
Analyze, debug, and resolve complex issues across a variety of technical disciplines
Accurately document issue status and communicate progress
Travel to customer sites as needed to deliver on-site trainings and lead installations
Seek feature enhancement ideas directly from customers, and indirectly through realizing needs based on customer interactions
We have the coolest office in Fort Collins, right on the banks of the Poudre River in Old Town. If you enjoy working hard, having fun, solving problems, being an integral part of a team and grabbing a beer, you will enjoy this environment. We offer competitive pay and benefits with some additional Encompass only perks, such as PTF (Paid Time Fitness) and Uber perk!
Our values shape the way we work together and serve our customers. They provide insight into our goals of disrupting the industry, figuring out better solutions, and doing so as part of a fast paced, cohesive, fun-loving, and supportive team.
Go Big: We aim high, are focused on results and growth as challenges come our way. We are out to change the industry -- not maintain the status quo.
Figure It Out: We strive to define the real problem, and solve it.
Use the Team: We’ll get more things, and the right things, done when we lean on and support each other.
Please note - Encompass will not sponsor applicants for work visas. At this time, we are only able to consider people who have the following status: Lawful Permanent Residents, Asylees, Refugees, and U.S. Citizens.
We Hire Software Gurus Who:
Possess a Bachelors Degree in Computer Information Systems or a related field along with related software experience
Are organized, resourceful, independent and strong communicators
Take initiative and thrive in an environment of multi-tasking
Demonstrate a “can-do” attitude, and are highly motivated
Possess strong critical thinking, problem-solving, and customer service skills
Have excellent written and verbal communication skills
Have experience using Windows, iOS, Internet Browsers, and Smart Phone Technologies
Have a strong understanding of accounting concepts and practices, supply chain management, sales, or other functions of a food or beverage distributor
This won’t be the right environment for those who: