What are the responsibilities and job description for the Sprinkler Service Supervisor position at Energy Jobline?
Job Description
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What We Offer
The Sprinkler Service Supervisor is responsible for the proper coordination, execution, and follow-up for the Contracting Team in an assigned Territory. Actively promote the products and services of Johnson Controls Fire Protection in the marketplace.
How you will do it
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What We Offer
- Competitive salary
- Paid vacation/holidays/sicktime- 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us out!: https://youtu.be/pdZMNrDJviY
The Sprinkler Service Supervisor is responsible for the proper coordination, execution, and follow-up for the Contracting Team in an assigned Territory. Actively promote the products and services of Johnson Controls Fire Protection in the marketplace.
How you will do it
- Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), and P&L responsibility.
- Customer Satisfaction- Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations.
- Productivity Improvement- Responsible for setting fair and manageable territories for technicians. Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system.
- Safety Compliance- Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective
- Bachelor’s Degree or equivalent experience .
- High school Diploma or equivalent required.
- 5 years of experience in Fire Life Safety environment.
- 5 years of Department supervisory experience with Revenue and margin experience.
- Demonstrated management abilities to include training and team building.
- Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers.
- NICET Certification preferably in one of the respective fields (i.e. Fire Alarm, Sprinkler, Special Hazards).
- Must have a valid driver’s license and a driving record that meets company requirements.
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