Technician

Position Title: Service Technician (Commercial)

Reports To: Field Supervisor or Branch Manager

Status: Permanent Full-Time

Category: Technician

Location Name: Chicago Branch

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

Under minimum supervision, performs diagnostic and service work on commercial (rooftop) HVAC equipment and accessories. Communicates with commercial customer to answer questions, resolve problems, and ensure complete customer satisfaction. Works under the direction of the Field Supervisor or Branch Manager.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs

• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University

• Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Demonstrate a thorough understanding of basic refrigeration & heating systems part/components and their applications.
• Read and understand equipment wiring diagrams and be able to troubleshoot and repair based on the above knowledge.
• Proficiency in the diagnosis of HVAC controls and equipment problems and to recommend the repair or replacement of said equipment as to be in the best interest of the customer.
• The recovery and charging of refrigerants used in AC equipment and to follow all EPA mandates for refrigerant recovery.
• To write and communicate, on a daily basis, legible and comprehensive service tickets and report to dispatch labor and materials used.
• Communication with customers regarding the nature of the repair, replacement or installation.
• The adherence to all safety procedures set forth in the Engineering Excellence Safety Handbook and facility/customer safety programs.
• Ability to be serve on an “On-Call" rotation and take emergency after hour service requests
• Willingness and flexibility to travel.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com