Supervisor of Credit & Compliance

Company Description

Job Description

The purpose of this position is to supervise the Mortgage Compliance staff and support the department scope to direct and maintain sound mortgage compliance oversight for the Credit Union. The supervisor will oversee performance evaluations and appropriate coaching. This role will assist in the development, implementation, and guidance of policies and procedures to maintain compliance with federal, state, National Credit Union Administration (NCUA) regulations and credit union guidelines. The department is responsible for facilitating and responding to all internal, regulator, Government Sponsored Enterprise (GSE), investor, government and vendor inquiries and audits in addition to administrating the quality control program reviews, reports, trending and resolution. This includes remaining informed of mortgage regulations and procedural changes to provide compliance advice and guidance. The supervisor will assist the Senior Mortgage Loan Compliance Analyst and the Manager of Credit and Compliance in work projects. They will coordinate with managers, supervisors, and trainers to determine and implement creative solutions for recurring deficiencies and audit findings.

Essential Functions:

• Quality Control (QC)- Supervise and collaborate with the Compliance staff to serve as a team resource in researching compliance regulations and guidelines. Assist with professional development, delivering successful coordination of quality control initiatives such as internal reviews and 3rd party reviews to include review, dissemination, and correction of findings. Tasks also include policy development, training activities, centralized pre-closing QC, and obtaining necessary resources to successfully meet compliance goals and manage new and expanded project responsibilities.
• Compliance - Retain up-to-date knowledge of mortgage and credit union regulatory, statute, and procedural changes, proposals, best practices to provide guidance on federal and state regulations including TRID, ECOA, HMDA, UDAAP fair lending, and other mortgage related requirements. Utilize this expertise to consult on daily mitigation needs complex in nature and escalate to management as needed, communicating any trends or risk exposure. Assist to create/update Policies & Procedures, make risk assessments/recommendations and coordinate with Manager of Credit and Compliance on strategies for essential job functions.
• Vendor Management - Collaborate with other Ent business units for vendor management for Mortgage Lending, such as coordinating with Third Party Risk Management, Contract Services, Compliance Officer and IT Security to facilitate contract changes and addendums, maintain data security, obtain critical vendor due diligence documentation, communicate needs, auditing/reporting quality/compliance, and vendor Service Level Agreements (SLA's), supervise system updates/testing. Monitor vendor/auditor quality performance and project timelines and analyze report findings to assess staff training needs
• Compliance Resource Management - Support communication by collaborating with credit union Compliance Officer, Staff Attorney, and credit union partners as well as disseminating information within the Mortgage Lending department, participating in and establishing compliance and risk management committees in addition to consulting with department managers to establish expectations for loan quality, compliance, servicing and collections that insure the highest quality loan production/servicing without sacrificing efficiencies or burdening individual areas of mortgage lending while facilitating internal and external audits.
• Compliance Staff Responsibilities - Coordinate performance reviews and staff responsibilities, training, scheduling, workstation set-up, and resource assistance. Work with the department manager to supervise and mentor junior staff and temporary employees in the compliance department
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Education Required for this Position:

• Bachelor's Degree in Finance/Business or equivalent experience.

Minimum Work Experience:

• 5 years' experience underwriting or processing first mortgages to include: required.
• 2 years' experience as Mortgage Compliance Officer or equivalent experience in a compliance role in first mortgage loan auditing with mortgage lending systems. required.
• 1 years' experience in a team lead / supervisory role. required.
• 1 years' customer service experience. required.
• 1 years' Credit Union experience. preferred.
• 1 years' Audit experience, along with Project and Vendor management experience preferred.

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2 years' of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience

Technical or Specialized Knowledge/Skills:

• Comprehensive knowledge of first mortgage products that may include Conventional, FHA, VA, construction, land, portfolio investment properties, and reverse mortgage loans.
• Extensive knowledge of FNMA, VA, FHA, Colorado Housing Finance Authority (CHFA), Turnkey, and Federal Home Loan Bank (FHLB) guidelines and associated lender responsibilities.
• Expertise in Federal, NCUA and Colorado State Lending Regulations.
• Demonstrated knowledge of Real Estate related legal and title documents.
• Skill in reviewing appraisals/valuations and appraiser programs for compliance with Financial Institutions Reform Recovery and Enforcement Act (FIRREA), Uniform Standards of Professional Appraisal Practice (USPAP), Dodd-Frank, FNMA, United States Department of Housing and Urban Development (HUD), and VA.
• Ability to analyze credit reports, non-traditional credit, verification documents and compliance of credit reporting services and pricing for Red Flags, Fair Lending and investor acceptability.
• Ability to detect possible fraud and respond per Fair and Accurate Credit Transactions Act (FACTA), Bank Secrecy Act (BSA), and Ent procedures.
• Expert ability to analyze complex personal/business tax returns, balance sheets, cash flows, and Profit-Loss statements as well as projections when indicated for income calculations.
• Proven ability to manually underwrite all mortgage loan programs within Ability-to-Repay and Qualified Mortgage Rule (ATR/QM) compliance and investor/program guidelines.
• Project management skills that will enable delivery of all Mortgage Lending projects on time, on budget, and within scope.
• Exhibits leadership skills to include ability to motivate staff, resolve conflict, establish consistent communication and promote professional development. coaching and mentoring staff.
• Initiative to improve loan quality, increase production, gain efficiencies, promote teamwork, accelerate goals and contribute to the success of all areas of Mortgage Lending.
• Organized, detail oriented, flexible and able to solve problems creatively in a high pressure environment.
• Self-motivated.
• Excellent written and oral communication skills with the ability deliver clear and effective presentations to large groups.
• Experienced in team building and successful collaboration with enterprise leaders.
• Ability to apply statistical analysis to mortgage lending data and develop relevant conclusions.
• Proficiency in researching mortgage lending best practices, regulations, statutes and case law.
• Ability to make strategic recommendations and summarize any potential risks associated with alternatives.
• Computer skills to include Microsoft Word, Excel, PowerPoint, Access, Mortgage Cadence, Financial Industry Computer Systems (FICS), Encompass Banker, Symitar, Crystal Reports, SharePoint, 3VR, Tandem, and Docusign.

Certifications Required:

• FHA Direct Endorsements (DE) and VA SAR preferred
• National Association of Federal Credit Unions Certified Compliance Officer (NCCO) , Credit Union National Association Credit Union Compliance Expert (CUCE), or American Bankers Association Certified Regulatory Compliance Manager (CRCM). preferred

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

Typical Pay Range (S16): $71,760 to $94,173 This position is eligible for annual corporate bonus. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2021

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)