Supervisor

JOB SUMMARY / PURPOSE

Entergys electronic physical security systems are a complex set of components that are critical to our compliance, safety and security programs.

Troubleshooting and maintenance of these systems requires an advanced level of understanding of physical security components combined with a high level of troubleshooting capabilities, persistence, excellent work ethic and attention to detail.

JOB DUTIES / RESPONSIBILITIES

The Electronic physical security technician supervisor is responsible for overseeing the operational lifecycle of Entergys physical security components located throughout our territory, starting with the oversight and quality control of system installation and the final operational configuration for commissioning of the product.

The technician supervisor is then responsible for all remote / field maintenance and repair of all electronic physical security systems in their assigned regionin all Entergy territories.

This includes preventative maintenance tasks to keep systems operating efficiently, regular functional testing to verify operation and coordination with key stakeholders for moves, adds, changes and repairs of any physical security components.

This requires close collaboration between remote support staff, field support staff, the physical security operations center, physical security engineers, project managers, access management groups and our internal Entergy business unit customers.

MINIMUM REQUIREMENTS

Minimum education required

Bachelor degree in industrial controls, Security systems, computer systems, electronics or electrical engineering technologies or relevant work experience in lieu of degree.

Minimum experience required

5 years experience supervising and leading operational teams and / or project teams. 10 years experience in installation, configuration, maintenance and repair of physical security systems / components to include the following : Radar intrusion detection systems, Perimeter Sensors, Thermal cameras, PTZ cameras, Camera analytics, IP speakers, Encoders, Video management servers / Network video recorders, Reactive lighting, Strobes, Environmental sensors, Badge readers, Control Panels, Power supplies, Sounders, Door contacts, Motion sensors, Maglocks, Electronic crash bars and strikes, Cypher locks, Electronic padlocks, Gate controllers, IP intercom systems, Vehicle sensors and access control, Understanding of Network switch configuration, Point to point wireless systems, Media converters, IP addressing, VLAN configuration, MS Windows networking configuration, MS Windows AD configuration, Various network cabling and infrastructure

Preferred Experience :

• 5 years experience working in regulated industrial environments such as plants and substations
• 5 years experience working in service now or similar work management system
• 5 years experience using rigid change management processes

Minimum knowledge, skills, and abilities required

• Ability to supervise remote employees
• Ability to mentor and provide guidance for junior team members and contractors
• Ability to hold employees and contractor accountable for quality work
• Advanced knowledge and understanding of all physical security listed above
• Ability to document processes and train team members
• Understanding of budget management, scope management and schedule management
• Ability to create and report performance metrics
• Be able to research, understand and provide guidance to technical problems and perform a wide variety of non-routine work where only general methods of procedure are available.
• Must have excellent work ethic, customer service skills, communication skills, collaboration skills and be able to work independently with minimum supervision at remote locations.
• Ability to create a safety / security culture for assigned team and enforce compliance
• Must pass compliance training provided by Entergy
• Must be able to travel within the regionally assigned territory on a daily basis
• Must have a good credit record in order to obtain a corporate travel card
• Must have excellent work ethic, customer service skills and be able to work independently with minimum supervision at remote locations.

Any certificates, licenses, etc., required for the position

• Be able to maintain a valid Driver's License,
• TWIC card or other applicable required license may be required at some assigned locations

Preferred certificates, licenses, etc.,

• Lenel certification
• Genetec certification
• Other physical security industry certifications (CPP, PSP, Security , CISSP)
• Ability to obtain certifications within 1 year of employment.

LI-HYBRID

Primary Location : Texas-The Woodlands Texas : The Woodlands Texas : Woodlands

Job Function : Information Technology

FLSA Status : Professional

Relocation Option : No Relocation Offered

Union description / code : NON BARGAINING UNIT

Number of Openings : 1

Req ID : 114833

Travel Percentage : 25% to 50%

An Equal Opportunity Employer, Minority / Female / Disability / Vets. Please click to view the EEI page, or see statements below.

EEO Statement : The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility : Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.

If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for.

Employee Services will contact you regarding your request.

Additional Responsibilities : As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement : The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

41 CFR 60-1.35(c). and .

Pay Transparency Notice :

WORKING CONDITIONS :

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Exempt employees may not be paid overtime associated with such duties.

Please note : Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Last updated : 2024-05-23