What are the responsibilities and job description for the Administrative Services Manager - Touring (FT) position at Entertainment Technology Partners?
For over 35 years, LMG has provided video, audio, and lighting solutions to conventions and meetings, international concert tours, nationally televised events, and FORTUNE 500 company presentations. Now you have the opportunity to explore a career at LMG. Join the hard-working and passionate team that delivers unparalleled audiovisual support to events around the world.
"At LMG, we are building relationships and delivering extraordinary experiences through technology and imagination." - Les M. Goldberg, CEO/Founder.
As an Administrative Services Manager you will oversee communication between Admin Team and Operational Teams to ensure successful client outcomes.
Typical duties can include, but are not limited to:
- Oversees all RFQs have a properly constructed project in R2 and all information is uploaded and organized to applicable platforms.
- Oversees execution of accurate payment schedule, security deposit, salesforce opportunities, COI requests and contracts between Sales Team, Admin Team and Client.
- Communicates with client on outstanding deposit requests, COI Requests and Contracts before tour leaves the warehouse.
- Overseas communication between Admin Team and Operation Teams to ensure warehouse pull, technician prep and departure from warehouse timeline is in place.
- Reviews equipment adds, determines whether it is billable or not with Sales and follows up with Admin Team on execution plan.
- Reviews all MertzCrew and Third-Party labor invoices in timely manner. Flags inaccurate invoices and clarifies with TRC and Sales Team before approval.
- Adjusts labor margin reports accordingly to advice Sales Team and Director on where labor margins are within each tour.
- Keeps track of outgoing invoices from accounting, follows up with clients regarding payments and clarifies questions clients have regarding invoices.
- Flags payments that are 2 weeks past due to Sales Team and Director level for next steps.
- Ensures Admin Team and Sales Team scrub all add orders to build post tour billing.
- Runs TripActions and MertzCrew reports to finalize labor margins for each tour.
- Works with Accounting to finalize last payments and closes out the project.
- Maintains and oversees constant positive relationships between Touring and all other departments within ETP.
- Continuously develops disciplined processes that work for all departments within ETP.
To be a successful Administrative Services Manager, you should have the following:
- High School Diploma or Equivalent.
- 5 years of administrative experience.
- 2 - 3 years of experience in the audio/visual industry, with specific knowledge of quote, billing and show services.
We are looking for passionate individuals who are inspired to go the extra mile while cultivating professional relationships with colleagues and clients and are innovative to provide the best service in the Audio Visual market.
If you are eager to work with cutting edge technology, enjoy a fast pace work environment, and are ready to take your career Beyond Technology join our team. We can’t wait to see what you accomplish! Help us shape our future!
LMG takes pride in offering a comprehensive and competitive employee benefits program. For full time employees, LMG provides Paid Time Off starting at 12 days, 8 Holidays, Jury Duty Pay and Bereavement Time. Through our benefit partners, we offer medical, dental, vision, life, and disability insurance coverage. We also have a flexible spending account and a 401(k) Retirement Savings Plan. LMG is a Tobacco-Free and Drug Free Organization and an Equal Opportunity Employer. LMG participates in E-Verify. LMG complies with all applicable leave laws including FMLA. For more information on FMLA, please visit www.dol.gov/whd/fmla/.
Entertainment Technology Partners or any of its subsidiaries are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Entertainment Technology Partners or any of its subsidiaries via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from ETP Human Resources will be deemed the sole property of Entertainment Technology Partners. No fee will be paid in the event the candidate is hired by Entertainment Technology Partners or any of its subsidiaries as a result of the referral or through other means.
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