Operations Assistant

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for an Operations Assistant to work at theD

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for an Operations Assistant to work at the Corporate office located in Memphis, TN.

Essential Duties and Responsibilities:

• Perform daily administrative duties, including answering the phone and logging calls requiring follow-up.
• Maintain the Envolve Responds database by entering vendor, resident, and other requests into the software and assigning to appropriate team member for follow-up.
• Prepare and execute vendor agreements in coordination with Operations team members.
• Prepare and distribute internal and external reporting packages on weekly and as needed basis.
• Administrate and support Ensight software by assisting personnel with password resets, login issues, and basic property and personnel updates.
• Maintain continuous professional communication both internally as well as with clients.
• Greet visitors, guests and vendors and direct them to the appropriate staff member.
• Assist Operations team with special tasks as requested.
• Put postage on out-going mail on an hourly basis.
• Maintain the mailroom and supplies.
• Order office supplies on a weekly basis.
• Receive and sort mail daily.
• Maintain and audit market surveys/quarterly inspection database and deadlines.
• Respond to Marketing te3am emails about follow-up calls daily.
• Answer TTY Calls
• Maintain the courier logs for outgoing packages and incoming packages daily.
• Maintain the calendar/schedule for the Middle and Front Conference rooms daily.
• Assist with bulk mail-outs to properties and vendors.
• Perform other duties/special projects as assigned.

Education and Work Experience Requirements:

• High school diploma or GED required.
• 2 years of college in business or more preferred.
• Must be proficient in MS Word, MS Excel, MS Powerpoint, MS Outlook, and MS Publisher.

Specific Job Knowledge, Skill, and Ability:

• Strong organizational and proofreading skill.
• Ability to prioritize multiple deadlines.
• Must be able to manage confidential projects.
• Excellent verbal and written communication skills are required.
• Must have ability to work independently and as a member of the office team.
• Must be able to interact with others in a professional manner and handle any situation in a professional manner.

Benefits:

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

EOE: Minorities/Females/Disabled/Veterans

Background Screening and Drug Test Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)