What are the responsibilities and job description for the Client Service Associate position at Envolve?
Due to continued expansion, we are seeking additional Customer Support Representatives. Opportunity to work with a senior Management team and gain exposure to all corporate disciplines. Good experience for a new graduate in an entry level position working with a leader with many years of corporate experience; assisting with career coaching and mentoring. Opportunity to grow and develop in a thriving Company.
Responsibilities include:
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements:
- Ability to work both independently and in a team environment.
- Excellent verbal and written skills.
- Previous customer service experience
- Computer skills
- Fluency in English required
We are looking to fill these positions IMMEDIATELY! Compensation determined based on experience. Only resumes accompanied by salary requirements will be considered.
Job Types: Full-time, Part-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Work Location: One location
Salary : $0
