What are the responsibilities and job description for the Support Services Agent Hiring Event position at Envoy Air, Inc. - An American Airlines Group...?
- Provide a high level of customer service to the traveling public by assisting passengers with their luggage and tagging bags, oversized luggage or sporting equipment
- Move passengers from terminal, airport ticket counter, customs, or other areas in the airport pushing wheelchairs
- Welcome customers in the airport ticket counter area and offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc.
- Escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance.
- On occasion it may be necessary to drive a bus, truck, golf cart or tugs in congested areas.
- Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
How to attend
Please park in the hotel parking lot. Interviews will be held in the conference rooms within the hotel on the 9th floor. The front desk receptionists will be able to guide you to the correct location if you have any questions.
Hiring Event Session -
- Support Services Agent (9AM to 11AM)
What to prepare
- Please bring two forms of government issued ID, i.e. drivers' license, passport, social security card, birth certificate
Preferred dress code
Business casual (dress pants/skirt, button down/blouse, optional tie)
About Envoy Air, Inc. - An American Airlines Group Company
WE’RE NOT JUST AN AIRLINE…WE’RE A WAY OF LIFE.
Our vision is to be the safest, most reliable, most successful regional airline in the world for our customers, employees and shareholders.
Travel
Join Envoy and enjoy the same free unlimited personal travel for you and your family, anywhere on the American Airlines global network. It’s the best employee travel program in the industry!
Health & Life Benefits
Envoy offers an outstanding package of health and life benefits for employees and their families, including medical, dental, life, disability, vision, flexible spending accounts and more.
Pay
Envoy offers competitive pay, along with monthly employee bonuses when we meet our operational goals. Our employees also participate in American Airlines Profit Sharing.
Savings & Retirement
Take advantage of a number of financial benefits, including an employee credit union, 401(k) with matching funds, and performance incentives.
Time off
All work and no play? No way! Envoy offers an attractive vacation policy, with up to four weeks off. Feeling under the weather? You accrue paid time off every month for use when you’re sick.
Your Career
We encourage you to grow professionally, which is why we offer a wide range of job-based and personal enrichment training through classroom and online resources to reach your full potential.
Learn more
Envoy Air Inc. is a wholly owned subsidiary of American Airlines Group (NASDAQ: AAL) operating more than 185 aircraft on 1,000 daily flights to over 150 destinations. The company’s more than 18,000 employees provide regional flight service to American Airlines under the American Eagle brand and livery and ground handling services for many American flights.
The company was founded in 1998 as American Eagle Airlines, Inc. following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas with large operations in American’s hubs, including Dallas/Fort Worth, Chicago, Miami and Los Angeles.
On April 15, 2014 the company changed its name to Envoy Air Inc. to distinguish the company from the American Eagle brand, under which several carriers operate regional flight service for American. American Airlines Group is the holding company for American Airlines, US Airways, and Envoy.
Perks and benefits
- Company swag
What is a hiring event?
Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!