What are the responsibilities and job description for the Loss Prevention Agent position at EOS Hospitality?
Job Details
Description
Are you a safety and security professional who is looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a resort Loss Prevention Agent to provide and maintain a safe and security environment for guests, visitors, and team members.
Overview
JOB DUTIES
As a resort Loss Prevent Agent, you must be hard-working, reliable and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Description
Are you a safety and security professional who is looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a resort Loss Prevention Agent to provide and maintain a safe and security environment for guests, visitors, and team members.
Overview
JOB DUTIES
- Patrol of the resort to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
- Maintain order at the resort, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of resort policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
- Answer security / safety hotline calls and respond in a timely manner based on priority.
- Memorize and monitor life safety system including accurate layout of resort, locations of standpipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
- Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly
- Administer CPR and First Aid
- Other duties as assigned by supervisor, MOD, or General Manager
As a resort Loss Prevent Agent, you must be hard-working, reliable and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.
- High School Diploma or GED
- Previous experience in a campground or RV resort, preferred
- Prior law enforcement, security or military experience.
- Ability to endure seasonal temperatures as working conditions require constant outdoor work
- Valid driver’s license
- Ability to provide legible written reports
- Must be able to lift, push, pull up to 50 pounds with or without reasonable accommodations.
- Basic computer proficiency, including the ability to use email and internet
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Get paid daily with DailyPay
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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