Inside Sales Executive

POSTED ON 11/20/2020 AVAILABLE BEFORE 2/16/2021
ePac LLC Hired Organization Address Richmond, VA Remote Full Time

Job Posting for Inside Sales Executive at ePac LLC

ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, and Indonesia.  Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide locally-based consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly locally-based small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy. 


The Inside Sales Executive is responsible for managing assigned leads, executing regional marketing programs, and managing an assigned set of existing customers.


  • Responsible for managing the day to day of an existing set of customers.
  • Handles lead generation on a local level, with support from the Holdings Marketing Dept.
  • Acquiring new customers and accounts by cold calling and prospecting. Once acquired, ability to manage those accounts and maintain.
  • Services and grows relationships in existing client base.
  • Develops new business and client generation through cold calls.
  • Identifies client needs and develops persuasive proposals to meet needs and opportunities.
  • Develops and maintains sales pipeline report; develops and maintains a territory/industry plan.
  • Follows all procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
  • Achieves revenue targets by increasing revenue spend per account; meets/exceeds established sales targets.
  • Negotiates rates based on budgets; collects payments and controls receivables.
  • Works collaboratively with internal partners to drive revenue.
  • Maintains client communication; ensures customer requirements are clearly communicated throughout the organization to ensure expectations are met.
  • Assists the sales team in setting appointments and preparing for sales calls by doing customer research and providing the Regional Sales Manager with key competitive and customer needs analysis.
  • May assist with customer training and attend trade shows/special events.
  • Communicate appropriate value proposition based on customer’s segment; adjust as prospective customer provides new information regarding buying needs.
  • Collaborate with marketing, sales support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings.


  • Competitive spirit and a drive to be successful
  • Strong ability to multitask, including conversing while navigating our CRM system and multiple internet windows
  • High level of integrity
  • Team player who is self-motivated and goal-oriented
  • Excellent verbal communication, with the ability and enthusiasm to problem solve


  • Bachelor’s Degree, Preferred


  • Resides in open office environment with frequent trips to the plant floor, which can present noisy conditions

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