Inside Sales Executive

POSTED ON 11/20/2020 AVAILABLE BEFORE 2/16/2021
ePac LLC Hired Organization Address Richmond, VA Remote Full Time

Job Posting for Inside Sales Executive at ePac LLC

ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, and Indonesia.  Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide locally-based consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly locally-based small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy. 

SUMMARY OF POSITION

The Inside Sales Executive is responsible for managing assigned leads, executing regional marketing programs, and managing an assigned set of existing customers.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

  • Responsible for managing the day to day of an existing set of customers.
  • Handles lead generation on a local level, with support from the Holdings Marketing Dept.
  • Acquiring new customers and accounts by cold calling and prospecting. Once acquired, ability to manage those accounts and maintain.
  • Services and grows relationships in existing client base.
  • Develops new business and client generation through cold calls.
  • Identifies client needs and develops persuasive proposals to meet needs and opportunities.
  • Develops and maintains sales pipeline report; develops and maintains a territory/industry plan.
  • Follows all procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
  • Achieves revenue targets by increasing revenue spend per account; meets/exceeds established sales targets.
  • Negotiates rates based on budgets; collects payments and controls receivables.
  • Works collaboratively with internal partners to drive revenue.
  • Maintains client communication; ensures customer requirements are clearly communicated throughout the organization to ensure expectations are met.
  • Assists the sales team in setting appointments and preparing for sales calls by doing customer research and providing the Regional Sales Manager with key competitive and customer needs analysis.
  • May assist with customer training and attend trade shows/special events.
  • Communicate appropriate value proposition based on customer’s segment; adjust as prospective customer provides new information regarding buying needs.
  • Collaborate with marketing, sales support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings.

NON-ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

  • Competitive spirit and a drive to be successful
  • Strong ability to multitask, including conversing while navigating our CRM system and multiple internet windows
  • High level of integrity
  • Team player who is self-motivated and goal-oriented
  • Excellent verbal communication, with the ability and enthusiasm to problem solve

EXPERIENCE AND EDUCATION

  • Bachelor’s Degree, Preferred

WORK ENVIRONMENT

  • Resides in open office environment with frequent trips to the plant floor, which can present noisy conditions

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