What are the responsibilities and job description for the Medical Office Front Desk Representative position at EPMed, PA?
Front Desk Representative duties but not limited to:
Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the manager of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Protects patient confidentiality, making sure protected health information is secured
Other duties as assigned
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Communication method(s) used:
- Phone
- In person
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: $11.54 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
- Medical office
Schedule:
- Monday to Friday
COVID-19 considerations:
To keep our employees and patients as safe as possible, we have set up screening stations in all of the clinics. The screenings consist of temperature checks and a series of questions. In addition, we have established cleaning and safety protocols.
Experience:
- Front Desk: 1 year (Preferred)
Language:
- English/Spanish (Preferred)
Work Location: One location
Salary : $12 - $15
