What are the responsibilities and job description for the eBusiness Analyst position at Eppendorf?
Your challenges
- Create and share monthly spend reports and detailing eProcurement and website order metrics information for use by the sales organization.
- Create customer facing spend reports for business reviews and contractual obligations as required.
- Monitor growth and utilization of campaigns, suggest strategy changes based on customer dynamics.
- Pricing and Contracts
- Generate and maintain spreadsheets detailing customer facing discounts, support upload of pricing into associated systems. Work with Marketing teams to update list prices, add and remove products in regular intervals.
- Ensure pricing accuracy at time of order for eCommerce and contractual customers, and troubleshoot discrepancies in close alignment with eProcurement Technical Specialist, Customer Support Team and others as required.
- Utilize sales information to create and confirm rebate payments for contractual customers.
- Generate price catalogs for direct customers as required.
- Maintain and share master list of eProcurement, Contract and Customer Specific Pricing customers to sales organization on a regular basis.
- Support Sales Workflow
- Monitor bid sites and eProcurement platforms for relevant new opportunities and leads, relay to appropriate sales team.
- Aid in the creation of website promotion codes, such as NLSU and eShop$.
- Use sales information to identify potential eCommerce target accounts.
- Compile sales information monthly
- Prepare and share accurate analysis and reports both regularly and on demand as required using data from internal and external sources
- Present notable and/or actionable information and insights to management
- Calculate rebate amounts and request payments
- Generate master discounting templates at least 2 x per year
- Ensure pricing accuracy for relevant customers and troubleshoot issues as required
- Regularly update master eCommerce customer list
- Relay bid and eProcurement opportunities to sales team, assist in bid completion and submission as directed
- Work with eCommerce Technical, Customer Support, and Accounts Payable and external platforms to ensure efficient processing of direct orders to identify potential eCommerce target accounts
Your expertise
- **Employment at Eppendorf in the United States and Canada requires vaccination against COVID-19. All new hires must be vaccinated against COVID-19, or, have a qualified medical or religious exemption, prior to the start of employment. **
Your benefits at Eppendorf
- Competitive total rewards package including health, financial, and education benefits
- Innovative and Collaborative corporate culture
- Contribute to improving the human living condition
- Direct impact on business
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