What are the responsibilities and job description for the Accounts Receivable Admin position at Equiliem?
Accounts Receivable Admin
PURPOSE/SUMMARY
The Accounts Receivable Admin will support the Credit and Collections group within Finance under the supervision of the Manager of Credit and Collections. This individual assist with identifying and contacting customers in order to complete company name and bank information updates, making collection inquiries via email and phone and emailing invoice copies and account statements. The Accounts Receivable Admin will also assist with processing incoming customer credit applications, reviewing credit reports and releasing sales orders from finance hold. In addition to working with the Collections team, they will also work closely with the Credit Specialist, Finance managers, Customer Care, Contracts and Sales groups to complete these tasks.
PRIMARY DUTIES AND RESPONSIBILITIES
- Using the accounts receivable aging and cash receipt statements, identify customers who must update their supplier information to Scientific's current name, Federal ID and new bank information
- Contact customers to initiate name and bank information updates and support completing vendor change paperwork
- Contact customers by phone and email to make collection inquiries on open AR accounts
- Email copies of invoices and account statements
- Contact accounts in credit balance and prepare approval package for customer refund requests
- Assist with processing new customer applications for credit. Work with Customer Care and Sales reps to collect completed credit applications, run credit bureau reports, contact trade references, and retrieve published financial statements.
- Compile credit data into a cohesive package for internal files and raise to management for approval based on Credit Risk Approval Matrix
- Enter approved credit limits and payment terms into CRM database
- Work closely with Credit Specialist and Credit and Collections to assist with daily order releases of sales orders from finance hold
- Communicate with Customer Care, Sales and Customers on payment terms, credit limits and order release status
- Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests
- Maintain all records for audit trail and JSOX compliance
- Adhere to all company policies, procedures and JSOX requirements
- Provide excellent customer service to external and internal
- Assist team members with workflow, special projects and related support as needed
Quals--
MINIMUM QUALIFICATIONS
EDUCATION AND/OR EXPERIENCE
- High School Diploma or equivalent required; Associates or Bachelor Degree in a relevant field preferred
- 0-3 years Business to Business experience in Credit and Collections or a related area of Finance and Accounting
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal and written communication skills
- Ability to communicate and work effectively with all levels of management
- Effective personal organization and time management skills
- Ability to prioritize and manage multiple activity streams
- Meticulous attention to detail and strong problem-solving skills
-
TECHNICAL SKILLS REQUIRED
- Working knowledge of Microsoft Office Suite, including Excel
- Familiarity with creating and editing Adobe PDF documents
- Previous experience working with a major ERP / CRM application desired
#ZR
PURPOSE/SUMMARY
The Accounts Receivable Admin will support the Credit and Collections group within Finance under the supervision of the Manager of Credit and Collections. This individual assist with identifying and contacting customers in order to complete company name and bank information updates, making collection inquiries via email and phone and emailing invoice copies and account statements. The Accounts Receivable Admin will also assist with processing incoming customer credit applications, reviewing credit reports and releasing sales orders from finance hold. In addition to working with the Collections team, they will also work closely with the Credit Specialist, Finance managers, Customer Care, Contracts and Sales groups to complete these tasks.
PRIMARY DUTIES AND RESPONSIBILITIES
- Using the accounts receivable aging and cash receipt statements, identify customers who must update their supplier information to Scientific's current name, Federal ID and new bank information
- Contact customers to initiate name and bank information updates and support completing vendor change paperwork
- Contact customers by phone and email to make collection inquiries on open AR accounts
- Email copies of invoices and account statements
- Contact accounts in credit balance and prepare approval package for customer refund requests
- Assist with processing new customer applications for credit. Work with Customer Care and Sales reps to collect completed credit applications, run credit bureau reports, contact trade references, and retrieve published financial statements.
- Compile credit data into a cohesive package for internal files and raise to management for approval based on Credit Risk Approval Matrix
- Enter approved credit limits and payment terms into CRM database
- Work closely with Credit Specialist and Credit and Collections to assist with daily order releases of sales orders from finance hold
- Communicate with Customer Care, Sales and Customers on payment terms, credit limits and order release status
- Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests
- Maintain all records for audit trail and JSOX compliance
- Adhere to all company policies, procedures and JSOX requirements
- Provide excellent customer service to external and internal
- Assist team members with workflow, special projects and related support as needed
Quals--
MINIMUM QUALIFICATIONS
EDUCATION AND/OR EXPERIENCE
- High School Diploma or equivalent required; Associates or Bachelor Degree in a relevant field preferred
- 0-3 years Business to Business experience in Credit and Collections or a related area of Finance and Accounting
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal and written communication skills
- Ability to communicate and work effectively with all levels of management
- Effective personal organization and time management skills
- Ability to prioritize and manage multiple activity streams
- Meticulous attention to detail and strong problem-solving skills
-
TECHNICAL SKILLS REQUIRED
- Working knowledge of Microsoft Office Suite, including Excel
- Familiarity with creating and editing Adobe PDF documents
- Previous experience working with a major ERP / CRM application desired
#ZR
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