Chief of Staff Global Operations

Chief of Staff Global Operations Equinix is the world’s digital infrastructure company, operating 240  data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000 companies, including 2,100 networks and 3,000 cloud and IT service providers in 32 countries spanning six continents – and counting!  A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.  Job Summary The Chief of Staff to the EVP, Global Operations serves as a trusted advisor, partner and source of leverage to the Global Operations leadership team. The Chief of Staff role regularly acts as proxy for the EVP, Global Operations in providing tactical direction and execution leadership to drive business planning, operations and communications activities in support of the Global Operations Organizations. In addition to these defined areas, the Chief of Staff acts as an on-demand resource with the knowledge and capability to quickly deploy to any area of Global Operations, understand business needs, and effectively facilitate decisions and solutions based on changing priorities. The role is expected to build deep partnerships, analyze nuanced issues, synthesize, and strategically communicate, and lead through influence. Overall Responsibilities Provide senior leadership decision making, project and program management, and operational oversight on behalf of the EVP Global Ops Drive process of developing and executing on the Global Ops Vision and overall strategy Work with executive administrative and other support areas to optimally prioritize and balance EVP, Global Ops time and activity among strategy development, client and investor engagements, internal initiatives and people care Act as consolidation and facilitation point for Global Ops leadership team to drive collaboration, surface critical issues or opportunities, summarize perspectives, and generate potential solutions or resolutions Lead and own execution of multiple business initiatives, programs, and operational requirements necessary to ongoing Global Operations activities Specific Area Responsibilities: Planning: Owns the process of development of the Global Ops vision, including required analysis, discussion and collaboration facilitation, documentation and communications Partners with leaders to define global priorities, areas of emphasis and measurements of success to carry out Global Ops Vision Drive and ensure Global Ops leadership team alignment on objectives and goal-setting process, including desired outcomes, status tracking and dashboarding, and quarterly calibration on milestones or adjustments to objectives and key results. Establishes operating mechanics, rhythm, and overall calendar for Global Ops leadership team, including strategic communications, expected reporting, execution plans and accountability measures Sets expectations, schedules and agendas to maximize dialogue, decision-making and effective use of time for all leadership meetings, offsites and all-employee meeting Operations and Program Management Acts as senior leadership point of contact for Global Ops to appropriately manage, respond to and delegate actions and required activities with critical stakeholder organizations, including product portfolio, the chief transformation office Takes responsibility and ownership for execution of business-required processes and interactions, I.e. annual budgeting and workforce planning, on behalf of Global Operations Partners with HRBP to provide leadership on people initiatives and team health work designed to strengthen Global Ops leadership team cohesion Leads, sets priorities and provides people care management for Global Operations internal projects and program team Communications In partnership with the Global Ops and corporate communications teams, execute a Global Ops leadership message and platform for all speaking engagements, both internal and external, focused on customer satisfaction, operational excellence, employee engagement and sustainability Hold overall responsibility for planning and execution of Global Ops Summit in partnership with Events team Requirements 15 years of experience in go-to-market, business operations, consulting Technology B2B space, F500-level company scale, hyper growth environment Strong business acumen, systems thinking Exceptional stakeholder management skills Matrixed leadership background with strong influencer attribute Demonstrated program management best practices Adept at building strategic content for C-level audiences Clear track record of building trust and credibility while successfully managing and resolving conflicts and alternative viewpoints Ability to work well under pressure to meet tight timelines Passion for customers We offer a generous benefits plan, including Medical, TeleMedicine, Dental, Vision, Life and AD&D Insurance, 401K, Leave of Absence & Disability benefits, Paid Time Off Holidays, Tuition Reimbursement, Employee Stock Purchase Program (ESPP), Pet Insurance, Legal benefits, Flexible Spending Accounts and Wellbeing benefits. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.  Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. 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