Manager, Office Services & Experience - Hudson Yards & Park Ave

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

Equinox is seeking an experienced Office Services and Experience Manager for our new NYC based corporate offices located at Hudson Yards and Park Ave. The position reports to the Senior Manager of Facilities and supports a variety of businesses throughout the organization.

This is a diverse role involving a broad set of functions and responsibilities; with a primary focus on ensuring an on-brand experience. The role will have TWO direct reports such as a Mail associate and an Office cleaning associate.

The ideal candidate will also have experience coordinating office moves. This role will involve spending time in both our Park Ave. & Hudson Yards office, five days a week: exact schedule TBD.

RESPONSIBILITIES:

Office Experience:

• Partner with all departments for new hires.
• Work closely with People Services, Security, and IT to onboard employees in a timely manner (includes identification and setup of workspaces, and coordination of new hire essentials (such as: ordering of business cards, creation of ID badges, etc.)
• Partners with Recruiting and appropriate Executive Assistants to ensure an unparalleled experience for potential candidates and office visitors.
• Partners with the People Services team with ensuring adherence of policies and procedures by all office employees.
• Assists the Communications and Events team on the execution of employee events.
• Provides all other duties or special projects as required/assigned.

Office Services:

• Ensure the entire office, from the meeting rooms to the copy areas, is properly maintained. (i.e. all supplies are available, equipment is in working order, pantries are fully stocked.)
• Works with appropriate partners to effectively maintain seating standards for office spaces both at Hudson Yards and Park Ave.
• Oversee inventory and management of office supplies.
• Identifies facilities issues and concerns and coordinates with Facilities Manager to address in a timely manner.
• Maintains up-to-date seating charts.
• Must master the use of Service Channel our internal work order system.
• Oversees conference room booking system. 
• Coordinates with IT and F&B for requested conference room setup.
• Management of employee lockers including assignment to new employees.  Maintains accurate up-to-date log of all assigned lockers. 
• Manage mailroom operations/FedEx shipper to ensure timely processing of all incoming and outgoing mail.
• Ensures that Park Ave. mail is received in a timely manner.
• Anticipates office needs and is proactive about addressing them.
• Develop and maintain effective communication and working relationships with Dept heads, EAs, Facilities, Related & Vornado building management and vendors.
• Manage Office Services budget and process approved invoices as required.
• Lends support as required to our sub-tenants Industrious, HSS and Global Atlantic (all located in Hudson Yards.)

Experience

• Bachelor’s Degree preferred.
• Minimum 2-5 years' experience in all aspects of office services in a fast-paced multi-location environment.
• Proficient in Windows Office Suite (Word, Excel, PowerPoint) & Photoshop
• Event planning experience: for corporate and special events.

Competencies

• Highly energetic, positive, and enthusiastic team player with an extreme sense of urgency.
• Strong organizational and time management skills for daily tasks while multi-tasking and prioritizing projects.
• Ability to resolve conflict and recommend viable solutions to problems.
• Strong interpersonal skills and ability to build and nurture strong relationships throughout the organization.
• Self-starter that knows how to take initiative and follow-through to get things done.
• Appreciates autonomy and acts with urgency.

Pay Transparency: Min $70K - Max $80K

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

Salary : $70,000 - $80,000