What are the responsibilities and job description for the Dispatcher position at EquipmentShare?
EquipmentShare is Hiring a Dispatcher
EquipmentShare is immediately hiring a Dispatcher for our rental facility in Hutto, TX to be responsible for scheduling drivers to pick up and deliver equipment from our customers.
Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)
Why We're a Better Place to Work
- Competitive salary
- Medical, Dental and Vision benefits coverage for full-time employees
- Generous paid time off (PTO) plus company paid holidays
- 401(k) and company match
- Annual tool and boot reimbursements for those in applicable jobs
- Fitness Membership stipends plus seasonal and year round wellness challenges
- Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
- Opportunities for career advancement and professional development
- Access to industry leading diagnostic tools
Primary Responsibilities
- Maintain high level of customer service with all customers
- Coordinate and initiate customer dispatch requests and changes with sales team and other departments
- Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
- Monitor drivers hours and scheduling for availability to cover delivery responsibilities
Skills & Qualifications
Required Skills/Abilities:
- Effective oral and written communication skills with internal and external partners
- Proficient with spreadsheets, email tools and comfortable with learning new technology
- Excellent organizational, time management and multitasking skills
- Ability to work with all levels of personnel within the organization
- Strong technical aptitude and understanding of construction equipment and rental industry
- At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
- Possess a valid driver's license
Education and Experience:
- High School diploma, Trade school certificate preferred
Physical Requirements:
- This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen
EquipmentShare is an EOE M/F/D/V