What are the responsibilities and job description for the ELIGIBILITY SPECIALIST position at Equus Workforce Solutions?
Our Company:
Equus Workforce Solutions
Overview:
Operations focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities:
- Oversees caseload of customers to ensure positive outcomes
- Provides intake services for applicants seeking subsidized child care services
- Accepts and coordinates referrals for child care from authorized referral sources
- Determines, verifies, and documents eligibility and notifies parents of their eligibility status
- Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
- Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
- Enrolls children in child care settings, as appropriate
- Authorizes payment to eligible parents presenting appropriate qualifying documentation
- Assesses parent fees
- Implements client service, fund utilization, enrollment, and service priority strategies
- Explains parents rights and responsibilities and explains attendance responsibilities
- Tracks attendance and services utilization
- Refers suspected fraud or misuse to the appropriate resource
- Enters client and case eligibility, demographic, and service information into the designated system
- Assists and prepares responses for quality assurance monitoring
- Provides process informational support/instruction to parents as needed
- May coordinate the recruitment, processing, and monitoring of local area relative providers
- Excellent communication and interpersonal skills; strong management and organizational skills; ability to work across all levels of management and staff. Must be knowledgeable about community resources and able to work with and relate to clients. Cultural sensitivity a must. Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems
- Related four-year degree from an accredited college/university or three years directly related progressively responsible work experience or equivalent combinations thereof
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