FACILITATOR

Our Company

Equus Workforce Solutions

Overview

The Career Advisor / Workshop Facilitator is responsible for delivering high-quality work readiness interventions that improve the soft and hard skills of program participants. This position will also serve as the case manager providing program and career guidance for those participants.

Responsibilities

• Facilitates in-person and virtual job readiness and other program-related workshops for customers, clients and participants
• Manages workshop sign-up and sign-in process
• Tracks workshop attendance
• Creates monthly workshop calendar
• Recommends workshop content, including improvements
• Participates in workshop content development as needed
• Works with project leadership to evaluate the success of job readiness and other program-related workshops
• Manages a caseload of participants and provides counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
• Additional duties as assigned

Qualifications

• Bachelor’s degree in human services, social services, education or related field preferred; An equivalent combination of acceptable related experience and training may be substituted on a year for year basis for the education requirement
• Demonstrated ability to train and instruct in a group setting
• Experience using videoconferencing systems (i.e. Webex, Zoom, etc.)
• Strong computer skills
• Strong verbal communication and customer service skills
• Bilingual a plus

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.