What are the responsibilities and job description for the Senior Network Engineer III position at Esc Region 7?
FLSA Status: Exempt
Calendar Days: 12 Month
Workplace Location: On Site
Job Family: 407 Senior Network Engineer III, Network Security Specialist III
Job Title: Senior Network Engineer III
Division / Department: Information Technology
Job Summary: Designs and administers Region 7’s Wide Area Network and Local Area Network, focusing on network performance in conjunction with security. Works closely with Regional ISO and Network Security Specialists to improve Region 7's security posture. Manages and oversees security policies and configuration for complex network infrastructures. Responsible for designing and maintaining networks that are fault-tolerant and redundant for maximum uptime for staff and WAN customers. Responsible for WAN router and firewall configurations/maintenance. Provides leadership to team members for complex changes. Provides customers with designs, assistance, and recommendations for LEA’s improvements to their LAN.
Qualifications:
Education/Training:
Bachelor's Degree or required license
Prefer a Master's Degree in a related field
Experience:
Prefer 15 years of related experience.
One or more current certifications such as Network , PenTest Security , CySA , SSCP, CNSP, CNVP, CSAP, CCNA, CCIE, JNCIA, JNCIS, ACSA, CMA, CWNA, PCNSA desired.
Knowledge / Skills:
Ability to build, develop, and inspire teams
Task execution (result oriented)
Build and cultivate relationships
Excellent communication
Financial knowledge
Mental Demands/Physical Demands/Environmental Factors:
Must be able to maintain emotional control under stress
Work with frequent interruptions; irregular hours
Frequent regional travel; occasional statewide travel
Major Responsibilities and Duties:
- Design and implement secure / highly available WANs, LANs, and WLANs for Region 7, ESC7Net, and Prime IT districts.
- Develop, implement, and maintain networking standards for Prime IT districts.
- Provide installation and support for routers, firewalls, content filters, and equipment owned by ESC7Net deployed to ESC7Net customers.
- Provide on-site and remote support for WAN, LAN and WLAN components for Region 7 ESC and Prime IT districts/customers.
- Utilize Freshservice for Change Management for network changes for Region 7, ESC7Net, and Prime IT
- Utilize Freshservice helpdesk ticketing system to respond to support issues for internal staff and external customers.
- Monitor network components and traffic to verify network health and availability for Region 7 ESC and Prime IT districts/customers.
- Assess schools/charters' network and security infrastructure to advise and plan for upgrades to align with Prime IT standards.
- Assist with Cybersecurity initiatives developed by TEA/DIR and/or Federal standards. 10. Provide technical training/instruction for Prime IT customers as needed.
- Facilitate and present relevant workshops for staff and customers as needed. 12. Acquire and maintain knowledge/certifications in relevant technologies.
- Provide input to the ESC budget process regarding technology issues and needs.
- Provide help and guidance to Prime IT customers' Category 2 E-Rate needs for their upcoming USAC Form filings.
- Provide input for new and existing technology services to meet the needs of the Region 7 ESC school districts.
- Communicate with internal staff and external customers to relay pertinent service-affecting information as needed.
- Provide networking assistance for DMAC’s network as needed.
- Demonstrate professional behavior in all interactions with ESC 7 staff and customers. 19. Attend and actively participate in ESC-required meetings