Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Linux Systems Administrator, Senior Principal for an exciting opportunity located in Albany, Georgia.
Job Description and Responsibilities
Provide web systems installation, configuration and management of Apache, Internet Information Systems (IIS), Apache Tomcat, Microsoft Office SharePoint Services (MOSS), Lightweight Directory Access Protocol (LDAP), and similar web systems IAW Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG). Support the following operating systems and network components: Red Hat LINUX, Windows, VMWare, network switches, and similar virtual/cloud switching technologies. Provide connectivity from application servers to data storage, including network devices such as network switches/routers, Network Attached Storage (NAS), SAN/vSAN, and NFS. Integrate operating system software to web services, application software, business applications, database management systems, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices. Design, manage, implement, and configure logical units' numbers, file systems, disks, zones, and other storage medial on various storage devices in a RAID.
Required Knowledge, Skills and Abilities (KSA)
- Web and OS Management
- Installing and upgrading network monitoring tools, software, and agents.
- Monitoring network performance, where applicable and make recommendations to modify configuration to improve performance.
- Communicating network performance issues to MCCOG/DISA in supporting CONUS/OCONUS and deployed customers to resolve latency issues.
- Completing firewall modification requests in support of ensuring network connectivity.
- Providing recommendations to government personnel in network design, implementation, and modifications for legacy systems. Providing support to unclassified systems.
- Integrating web services to OS, application software, DBMS(s), business applications, monitor agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices.
- Performing all levels of analysis of OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices, as well as assisting and testing disaster recovery (DR) and continuity of operations plans (COOP) and projects.
- Interpreting error codes generated by log and system files from DBMS(s), OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices.
- Recommending and implementing hardware, software, database, virtual/cloud, or network solutions to resolve problems.
- Evaluating indicators from hardware or network devices and consistently implement a permanent resolution.
- Analyzing file systems and storage zones to resolve issues.
- Creating/modifying/updating/closing trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution.
- Documenting procedures for Web and OS management and tasks utilizing smartbooks, Standard Operating Procedures, Work Instructions, and other relevant documentation process; provide metrics and reports that show Web and OS are accessible and functional.
- Implement DoD, DON, and Marine Corps mandated upgrades and security patches to include quarterly Critical Patch Updates and Patch Set Updates.
- OS Analysis/Problem Resolution Duties
- Perform all levels of analysis (simple to complex) of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices.
- Interpret error codes generated by log and system files from database management systems, operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices.
- Recommend and implement hardware, software, database, or network solutions to resolve problems.
- Evaluate indicators from hardware or network devices and consistently implement a permanent resolution, where possible.
- Analyze logical unit numbers, file systems, and storage zones to resolve issues.
- Create/modify/update/close trouble tickets and work orders via a customer service solution such as Remedy.
- OS Performance Monitoring/Management
- Install, configure, upgrade, and manage performance-monitoring software to a variety of operating systems, file systems, network devices, storage devices, system processes, application software, and business.
- Recommend/propose performance metrics and standard operating procedures to assist in providing faster, accurate, and reliable services across the entire operational environment.
- Perform all levels of analysis (simple to complex) and interpret error codes generated by log and system files of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Support includes, but is not limited to:
- Working with other departments/customers to evaluate indicators from hardware or network devices as required to analyze performance issues and determine problem resolution, where possible.
- Recommending and implementing hardware, software, database, or network solutions to resolve problems.
- Analyzing logical units' numbers, file systems, and storage zones to resolve issues.
- Creating and maintaining a software library to include, but not limited to, master copies of software, standard operating procedures, and other documents, as identified.
- Communicating with internal/external parties to provide update status, analyze simple to complex problems, and determine possible solutions to technical and procedural issues that may arise.
- Documenting procedures for all administration, management, recovery, startup and shut down, interconnectivity, certificates, remediation, and tasks.
- Creating/modifying/updating/closing trouble tickets and work orders via a customer service solution such as Remedy.
- Linux Operating System Administration
- Construct and install network cabling to support connectivity from application servers to data storage; to include installing, configuring, and managing network devices such as switches/routers etc. (Network Attached Storage, Storage Area Network, Network File System, or similar devices).
- Install and upgrade network monitoring tools/software and agents. The contractor shall monitor network performance, where applicable, and make recommendations to modify configuration to improve performance.
- Communicate network performance issues to Marine Corps Cyberspace Operations Group (MCCOG) in supporting CONUS/OCONUS & Deployed customers to resolve latency issues. Support includes but is not limited to:
- Installing, maintaining, and configuring Linux OS
- Performing analysis to assist in developing the proper environments, and load testing using approved tools.
- Analyzing system logs to determine the cause of problem(s) and to implement a solution to resolve problem(s) using approved analytical tools.
- Interfacing closely with the Enterprise Backup and Recovery Support team such as allocating/de- allocating data, operating, managing, troubleshooting, and working with the SAN Engineer to ensure that the data is protected and report on data storage events and conditions to management and/or Enterprise Backup and Recovery.
- Installing, maintaining, and configuring RHEL satellite servers, and working with the government shareholders and RHEL support in order to ensure proper updates are available for implementation.
- Document procedures for all administration, management, recovery, startup and shut down, interconnectivity, certificates, and remediation.
- Mitigate security risks to operating systems, application programs, web sites, database management systems, and other required products.
- Enterprise Backup and Recovery
- Implement an enterprise backup and recovery process using Cohesity and similar backup tools and software; implement backup policies to include OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices and storage devices; execute all levels of recovery procedures (simple to complex) ranging from data files, OS(s), business applications, monitoring agents, risk mitigation agents, network configurations, and storage configuration.
- Maintain accurate library and documentation of storage media.
- Implement backup policies as documented by standard service level agreements as well as assisting and testing DR and COOP.
- Construct LUN(s), file systems and zones to support backup of OS(s), business applications, DBMS(s), file systems, data files, user files, network devices, and storage devices.
- Assist and provide support to other team members and projects.
- Create/modify/update/close trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution.
Desired KSA
- Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
- Candidate must communicate effectively with team members, team lead, management, and government customer
- Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision
- Capable of working in a fast-evolving environment and support advancements in the industry
Minimum Training, Education, and Certifications
- BS & 10 - 15 years experience
- 8570 IAT ii Certification (EG: Sec )
- Must have Computing Environment (CE) certification in Linux Server
Minimum Clearance
- Secret clearance (interim secret clearance is acceptable on a case by case basis)
Physical Requirements
- Ability to sit, stand, walk for extended periods of time
- Ability to use a computer
Additional Requirements
- Other duties as assigned
- Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites
ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.