Security Specialist

JOB SUMMARY: The Security Specialist is a highly skilled professional who excels in both security services and sales. As the primary contact for new accounts, they assess clients' unique security needs, provide tailored solutions, and maintain up-to-date industry knowledge. Their expertise in business networking allows them to establish a strong presence for ESP Pros within the community and uncover new business opportunities. By collaborating with internal teams, monitoring sales performance, and delivering engaging presentations on security service trends, the Security Specialist plays a crucial role in positioning ESP Pros as the go-to security expert for businesses in need of top-notch security services.

ESSENTIAL FUNCTIONS:

The Security Specialist is a dedicated professional who combines their expertise in security services with exceptional sales acumen. As the primary point of contact for new accounts, this individual conducts comprehensive security assessments and provides tailored solutions to meet the unique needs of each client. With a deep understanding of the latest industry trends, advancements in security technology, and best practices, the Security Specialist is an invaluable resource for customers seeking to enhance their security measures.

The Security Specialist recognizes the crucial role that business networking plays in the sales process. They actively participate in various networking groups such as BNI, local Chambers of Commerce, and business, government, and non-profit associations. By forging connections with professionals from diverse industries, they establish a strong presence for ESP Pros within the community and uncover new business opportunities. Their experience in these networking groups enables them to be an established expert to the business community and the first person a business owner or manager would think to call when they have a need for security.

Key Responsibilities for the Security Specialist:

• Act as primary point of contact for new accounts: Build and maintain strong relationships with clients, addressing their concerns and ensuring their satisfaction throughout the sales process.
• Conduct comprehensive security assessments: Analyze clients' current security infrastructure, identify vulnerabilities, and provide expert recommendations to address their unique needs.
• Develop tailored security solutions: Design and propose customized security plans that effectively enhance clients' security measures and align with their specific requirements.
• Maintain up-to-date industry knowledge: Stay informed about the latest trends, advancements in security technology, and best practices to ensure clients receive cutting-edge security solutions.
• Engage in business networking activities: Actively participate in networking groups such as BNI, local Chambers of Commerce, and business, government, and non-profit associations to establish a strong presence for ESP Pros within the community.
• Generate leads and uncover new business opportunities: Leverage connections within the business community to identify potential clients and foster new partnerships.
• Promote ESP Pros within the business community: Utilize networking groups and personal connections to position ESP Pros as the go-to security expert for businesses in need of security services.
• Collaborate with internal teams: Work closely with other security specialists, technicians, and support staff to ensure the successful implementation and maintenance of client security solutions.
• Monitor and report on sales performance: Track key sales metrics, identify areas for improvement, and contribute to the ongoing refinement of ESP Pros' sales strategy.
• Deliver engaging presentations on security service trends: Regularly present to groups within target industries and business communities, discussing the latest trends and advancements in security services and establishing credibility as a trusted expert solidifying ESP Pros' reputation within the market.

Competencies

• Sales Acumen: The Security Specialist must be able to effectively sell and promote ESP Pros' security services to potential clients. This requires a deep understanding of sales strategies, techniques, and best practices.
• Networking: The Security Specialist must be skilled in building and maintaining relationships with clients, as well as forging connections with professionals in various industries. This requires excellent communication skills, interpersonal skills, and the ability to identify and capitalize on networking opportunities.
• Industry Knowledge: The Security Specialist must have a thorough understanding of best practices for implementing security solutions. This requires a strong commitment to ongoing learning and professional development. *Training will be provided for the right candidate who displays excellence in other competencies.
• Customer Service: The Security Specialist must be able to address clients' concerns, ensure their satisfaction throughout the sales process, and provide exceptional service even after the sale is complete. This requires a customer-centric mindset, strong problem-solving skills, and the ability to think creatively to meet clients' unique needs.
• Collaboration: The Security Specialist must be able to work effectively with internal teams, including other security specialists, technicians, and support staff, to ensure the successful implementation and maintenance of client security solutions. This requires strong teamwork skills, the ability to collaborate effectively with diverse stakeholders, and a commitment to achieving shared goals.

REQUIREMENTS

• Build and maintain client relationships.
• Conduct security assessments and provide recommendations.
• Design and propose tailored security solutions.
• Stay informed about security trends.
• Participate in networking groups to uncover business opportunities.
• Generate leads and partnerships.
• Collaborate with internal teams for successful implementation and maintenance.
• Monitor and report on sales performance.
• Deliver presentations on security service trends.
• Possess excellent communication and problem-solving skills.
• Meet or exceed sales targets.

ESSENTIAL PHYSICAL ABILITIES

• Frequent standing and walking, which may involve climbing stairs and walking up inclines and on uneven terrain.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Required lifting and/or moving related to emergency assistance and/or emergency equipment; depending upon assignment, may be occasional or frequent, and may involve weight or force in excess of 70 pounds.
• Required to have the ability to see details within close range, at a distance, and ability to adjust focus.
• On occasion may be required to perform stressful and physical activity.
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• Potential exposure to blood-borne pathogens requiring protective measures.

KEY RELATIONSHIPS:

INTERNAL: Director of Sales, Operations Manager, Director of Operations, CEO, Ownership, Human Resources, Finance

EXTERNAL: Clients, Clients Employees, Clients Visitors, Vendors

CREDENTIALS/QUALIFICATIONS

• Strong client relationship management skills.
• Lead generation and partnership development expertise.
• Effective collaboration with internal teams.
• Sales performance monitoring and reporting.
• Public speaking and presentation abilities.
• Excellent communication and problem-solving skills.
• Track record of meeting or exceeding sales targets.
• Any combination of work and education experience which demonstrates the ability to be excellent in performing the job.
• BSIS active guard card or 3 years of security experience preferred

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Sales: 3 years (Required)

License/Certification:

• BSIS Guard Card? (Required)

Location:

• Santa Rosa, CA (Preferred)

Work Location: Hybrid remote in Santa Rosa, CA

Salary : $25 - $30