What are the responsibilities and job description for the Sales Manager, Aviation position at ESpace Networks?
Overview:
At ESpace Networks, we believe in a future with seamless connectivity. That's why we're on a mission to transform the connectivity for things that move, making connectivity experiences better for everyone.
Our team of tech and telecom experts are building a connectivity management platform that uses real-time data and AI to provide companies in the travel and transportation industries, including ships, planes, trains, and more, with unprecedented insights, visibility, and control over their connectivity-enabling them to deliver seamless connectivity, wherever they are.
Today, the ESpace platform is used by world-leading Fortune 500 companies in the cruise and commercial aviation sectors.
Why ESpace Networks?
- Founded in 2019, we are a fast-growing, Series A tech startup passionate about improving connectivity experiences for everyone.
- Our industry-first solutions are already addressing major challenges for companies in the travel and transportation industries-and we're just getting started.
- As an early-stage company, new hires will have the opportunity to impact our growth trajectory significantly.
- We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe, and India.
- ESpace Networks is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.
About the Role
ESpace Networks is seeking a Sales Manager, Aviation. The Sales Manager will be responsible for the sales and account management of ESpace Networks solutions and services to the Aviation business unit. As an individual contributor within the Aviation commercial team, you will be entrusted with developing some of our global accounts. In addition, this position will focus on targeting and successfully acquiring significant new customers into ESpace Networks as we look to accelerate our growth. Working closely with all ESpace Networks pre-sales, back office, and technical functions to ensure contracts deliver product alignment, technical feasibility, and strategic business benefits.
We need a dedicated, organized, and efficient professional who thrives on being integral to a fast-paced startup environment. We need your skills as an excellent communicator who can set appropriate expectations, keep everyone apprised of progress and action items, manage project plans, balance workloads, and ensure we meet our commitments. You also excel at dealing with the complexities associated with large enterprise customers.
What You'll Do
- Customer growth and retention through strategic selling
- Generate new sales opportunities, deliver presentations, negotiate, and close sales deals.
- Work with technical solutions experts to create innovative and compelling proposals.
- Prospect, educate, qualify, and develop opportunities in existing and new accounts to identify profitable revenue streams.
- Proactively engage various teams within ESpace Networks to ensure appropriate levels of direct customer support.
- Establish, develop, strengthen, and maintain relationships with internal and external contacts at all levels to achieve the company's overall objectives.
- Participate in developing strategic customer planning sessions and reviews to ensure organizational alignment with customer needs and desires.
- Consistently maintain a robust sales pipeline that supports and exceeds revenue forecasts.
- Generate new ideas for service and product opportunities.
- Attend industry events to network with relevant stakeholders, gain industry insight and represent ESpace Networks in the marketplace.
- Perform reporting and administrative activities such as:
- Analyze and control expenses to conform to accounting requirements and budgetary constraints.
- Work closely with the Finance team to ensure customer billing accuracies and support AR escalations.
- Prepare periodic reports on sales volume, potential sales, and areas of proposed client base expansion.
- Maintain accuracy of online systems that report status and progress, i.e., CRM customer contacts and sales opportunities.
What You'll Need
- Degree holder in Business Management, Telecommunication, Computer Science, or other related disciplines
- Typically, not less than 5 years experience with 3 years in telecom/technology/managed services sales (solution sales approach) and selling to the Aviation industries.
- A proven track record of consistently maintaining a robust sales pipeline that contributed to exceeding revenue forecasts.
- Knowledge of spreadsheet software and sales-related software
- Must have business savvy, strong presentation and negotiation skills, and ability to close deals - engagement to closure.
- Ability to solve practical problems.
- Positive mindset, result-oriented, high level of initiative and integrity
- Hands-on attitude to solve problems and capture opportunities.
- Strong business acumen and work independently and think strategically.
- A team player and adaptable.
What We'll Offer
- Aviation domain exposure and business knowledge
- Connectivity and content engineering and business knowledge
- Opportunity to work in cross-functional teams.
- 401(k) with 100% match up to 4.0% after one year of service
- Competitive health benefits that start on day one
- Generous paid time off policy
- Opportunities for hybrid office and remote work
- Enterprise Product end-to-end experience with direct customer feedback
- Travel & Entertainment discounts (Cruises)
- Performance-based bonus
- International travel/vacation; a cruise or in-flight end-user experience
- Opportunity to work across teams and organizations.
ESpace Networks Inc. is an Equal Opportunity Employer. Employment opportunities at ESpace Networks Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
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