What are the responsibilities and job description for the Sales Operations Analyst position at eTeam Inc.?
Alliances & Channels Sales Operations Specialist
What you get to do in this role:
Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
Analyze and review current customer licensing, products and usage and identify new revenue opportunities
Suggest creative pricing and payment solutions balancing customer needs and pricing policies.
Review Quotes and Order Forms for accuracy and completeness.
Ensure all Orders are approved within pricing and discount policies.
Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
Interface with Order Management to ensure accuracy of booked sales opportunities in the Client sales automation tool.
Support sales organization’s requirement for Customer licensing compliance
Work with multiple business stakeholders (legal, finance, marketing) to develop solutions against Alliances & Channels growth and roadmap and develop operational best practices
Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve Client efficiency, and scale our business effectively
Act as the first line support for Alliances & Channels team and Alliances & Channels partners in areas of training, onboarding and ongoing collaboration
Work in partnership with Alliances & Channels sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics
Maintain Alliances & Channels account maps & assignments in the Client sales automation tool
Qualifications
To be successful in this role you have:
2-4 years of proven experience of Sales Operations in a software sales organization
Organized, with excellent attention to detail and the ability to work in a fast-paced environment
Proficient in PPT, Word, and Excel
Experience with a CRM system
Has been in a role supporting Sales Reps and Sales Territories
Strong listening, analytic and organizational skills
Team Player with positive attitude ready to work in a fast-paced environment
Excellent analytical and problem-solving skills with ability to drive conflict resolution
Excellent interpersonal, written and verbal communication
Ability to work in an aggressive, fast paced environment managing multiple priorities
Must be hands-on with solid attention detail
Selling Software as a Service is a plus
Results Driven
What you get to do in this role:
Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
Analyze and review current customer licensing, products and usage and identify new revenue opportunities
Suggest creative pricing and payment solutions balancing customer needs and pricing policies.
Review Quotes and Order Forms for accuracy and completeness.
Ensure all Orders are approved within pricing and discount policies.
Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
Interface with Order Management to ensure accuracy of booked sales opportunities in the Client sales automation tool.
Support sales organization’s requirement for Customer licensing compliance
Work with multiple business stakeholders (legal, finance, marketing) to develop solutions against Alliances & Channels growth and roadmap and develop operational best practices
Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve Client efficiency, and scale our business effectively
Act as the first line support for Alliances & Channels team and Alliances & Channels partners in areas of training, onboarding and ongoing collaboration
Work in partnership with Alliances & Channels sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics
Maintain Alliances & Channels account maps & assignments in the Client sales automation tool
Qualifications
To be successful in this role you have:
2-4 years of proven experience of Sales Operations in a software sales organization
Organized, with excellent attention to detail and the ability to work in a fast-paced environment
Proficient in PPT, Word, and Excel
Experience with a CRM system
Has been in a role supporting Sales Reps and Sales Territories
Strong listening, analytic and organizational skills
Team Player with positive attitude ready to work in a fast-paced environment
Excellent analytical and problem-solving skills with ability to drive conflict resolution
Excellent interpersonal, written and verbal communication
Ability to work in an aggressive, fast paced environment managing multiple priorities
Must be hands-on with solid attention detail
Selling Software as a Service is a plus
Results Driven
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