Claims Investigator

Ethos Risk
Roanoke, Part Time | Full Time
POSTED ON 8/19/2023 CLOSED ON 9/16/2023

What are the responsibilities and job description for the Claims Investigator position at Ethos Risk?

Position Overview:

We are looking for qualified candidates to join our growing team of professionals. We are Looking for P/T employees averaging approximately 16-24 hours a week. F/T 40 hours a week. SIU Investigators who have the ability to work remotely, independently, and who enjoy a good challenge.

Applicants must have an extremely flexible work schedule. This is an industry wide requirement as cases often require odd hours, to include early mornings, weekdays, weekends, evening hours and occasional holidays. The ideal candidate must own a well-maintained vehicle, a window based laptop, cell phone, and have good internet connection.

The Special Investigations Unit (SIU) Field Investigator collects recorded statements, accident scene investigations, online research and witness canvassing. This position also drafts reports, uploads documents, video, and audio files into the case management system from the information that was collected during the investigation.

RESPONSIBILITIES:

  • Conduct scene investigations, interviews, recorded statements
  • Drafts thorough, detailed investigative reports.
  • Uploads reports to our claims system.
  • Track time and expenses within Ethos claims system.
  • Recognizes compensability issues, misrepresentation, and understanding insurance coverage as it pertains to claims decisions.

EDUCATION:

Associates or Bachelor's degree, preferably in criminal justice or a related field; or a combination of education and experience.

EXPERIENCE: (Must meet at least one criteria)

  • Previous SIU experience with an insurance carrier or investigative firm
  • Former military or law enforcement
  • Two years' experience in property loss investigations (or adjusting) to include theft, fire, water, wind and vandalism losses.

LICENCES/CERTIFICATIONS/INSURANCE

  • Insurance adjuster's license or Private Investigator License, if required.
  • Valid state-issued driver's license.
  • May require Notary

SKILLS:

  • Possess strong computer and internet skills.
  • Possess strong verbal and written communication skills.
  • Strong attention to detail.
  • Excellent analytical and problem-solving skills.

REQUIRED EQUIPMENT: (must possess all below items, or purchase and have access to items after being hired)

  • Access to a reliable vehicle.
  • Cellular telephone.
  • Laptop computer with Windows XP or later version operating system, or MAC notebook
  • Internet connection
  • Camera, or have cell phone in which takes photos
  • Recording device for statements or cell phone which has recorder

Company info:

Ethos Risk Services is an expert in the field of risk mitigation. We help our clients fight back against fraud through the use of our full suite of services. We provide the highest level of security, real-time field updates, and shortened turn-around times. We are a nationwide risk mitigation company seeking private investigators to conduct surveillance for clients who suspect fraudulent insurance claims.

*Pay is commensurate with experience.

Ethos Risk Services Agency License 2614347

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

Job Types: Full-time, Part-time

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Military: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)
  • Private Investigator License (Required)

Work Location: On the road

Salary : $40,600 - $51,400

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