Dispensary Store Manager

Who We Are:

Euphora is an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and CBD. We are a fast-growing company, currently operating five retail locations. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.

Who You Are:

First and foremost are a true leader with experience leading sales teams. You are responsible for all aspects of retail store operations, and for the development of your team members and communities. You are accountable for ensuring that all areas of the store are operating at maximum capacity, with time allocated at a maximum of 20% in back of the house and 80% on the floor selling, providing educational coaching, and setting the scene to deliver unmatched guest experiences. You are intentional about outcomes and set the pace for your team to achieve superior results in real time and for tomorrow.

A Glimpse into Your Day –

Essential Functions:

• You are a leader managing and leading a retail sales team who takes ownership and accountability for all that occurs in the store.
• You are responsible for action items, sales targets for each day, focused sales strategies, management, and coaching.
• You will uphold all policies, procedures, and security protocols by adhering to the Operations Policy Guide, Employee Manual, and all other published materials as the organization presents them.
• You are responsible for supporting the needs of Customer Care Consultants, which includes but is not limited to scheduling, training, providing policy and procedure updates and education on new product information.
• You will drive an increase of week over week sales by 3% in addition to average basket increases.
• You will drive sales and push community outreach activities, then verify that weekly outreach initiatives have been met by Customer Care Consultants.
• You will maintain an active presence on the retail floor and demonstrate an expert sales skillset complete with upselling and closing, accompanied by strong product knowledge.
• You will verify that store inventories are completed thoroughly and accurately, then participate in cycle counts.
• You will verify that vaults and deposits are accurate with variances investigated and corrective actions taken.
• You will effectively manage price adjustments with a team focus on selling and product transfers.
• You will utilize product level metrics, which then translates to measurable results, supported with data.
• You will process transactions through the POS (point-of-sale) system and other technology driven platforms utilized by the retail outlet.
• You will assist in ensuring the overall safety and security of customers, team, cash, and inventory.
• You will initiate marketing changes and ensure they are executed when needed, including but not limited to in-store or exterior store signage, menus, and promotional materials.
• You are solution driven to manage all incidents pertaining to impact on the business, asset, or brand protection.

Team Operations:

• You will lead the team by providing ongoing sales and/or product training and coaching to enhance the workplace environment.
• You will be responsible for scheduling of team members including addressing staff requests.
• You will engage alongside the team in performing all tasks to showcase leading by example.
• You will monitor the sales floor for a variety of factors including but not limited to flow, labor needs, quality of service, inventory changes and atmosphere.
• You will fulfill job duties of any associate, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume, or to support general operations.
• You will assist with identifying talent, interviewing candidates and onboarding employees.
• You will deliver reviews and feedback to team members; provides action plans when needed.

Job Requirements:

• Must be 21 years of age.
• Must pass background check (No felony convictions within the last 10 years per state law) and reference checks.
• High School diploma or General Education Development (GED) required.
• Ability to lift up to 50 pounds and stand for long periods of time.
• Strong verbal and written communication skills.
• Must have flexibility with work schedule.

Proven Skills and Abilities Desired:

• Proven ability to lead retail sales teams and instill positive company culture.
• Proven sales experience with a closer’s mentality.
• Proven skills to analyze selling reports and identify trends within the industry.
• Proven ability to manage competing priorities in a fast-paced environment.
• Experience with maintaining a high degree of discretion and confidentiality.
• Proven ability to be a self-starter and work independently with little supervision.
• Proficiency in Microsoft Office – Word, Excel; SharePoint.
• High attention to detail, and experience inputting and reporting on high volumes of data.

Preferred Experience:

• Minimum 2 years in a leadership role in retail or service-related industry.
• Minimum 2 years of sales experience in retail or service-related industry.

Additional Compensation:

• Bonuses upon meeting sales quotas
• Equity options based upon proven performance
• Employee discounts
• Product samples

Pay Frequency:

• Twice monthly

Job Type: Full-time

Job Type: Full-time

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Leadership: 2 years (Required)

Ability to Relocate:

• Tulsa, OK 74133: Relocate before starting work (Required)

Work Location: In person