Employee Relations Advisor

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The Employee Relations Advisor responds to employee relations matters and counsel managers on employment law, performance management, and best practices for effective employee relations. The incumbent effectively balances advocacy for the employee and stewardship for the organization.

Essential Duties and Responsibilities:

Consultation

• Consults with leaders on routine performance management issues. Helps managers differentiate between performance and behavioral issues.
• Counsels on how to provide constructive feedback, write effective disciplinary actions, and provide clearly written objectives and performance evaluations.
• Partners with the National Service Center representatives on internal investigations.    
• Educates managers regarding the spirit and intent of laws, regulations, and company policy.
• Support and counsel on employee wellbeing concerns as they arise.
• Remains current in applicable state and federal employment laws.

Complaint Resolution

• Investigates employee complaints of policy violations recommending resolutions to key stakeholders.
• Handles issues with diplomacy and tact demonstrating patience, care for the individuals involved, and creative problem solving.

Service Excellence

• Provides excellent customer service through effective resolution of issues.
• Establish and maintain credibility throughout the organization and ensure strict adherence to confidentiality and sensitivity in handling all aspects of private data and confidential matters.
• Ensures appropriate case details are documented and communication to appropriate business leaders.
• Participates in policy, process, training, and communications-related employee relations activities.
• Performs other duties as assigned.

Qualifications

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Acumen – Leverages knowledge of the business to develop solutions balancing business needs with organizational risk.
• Analytical Thinking – Synthesizes complex or diverse information to identify trends and develops proactive solutions to minimize risks to the business.
• HR Knowledge – Remains current on relevant laws, legal rulings, and regulations. Demonstrates a working knowledge of critical human resource function.
• Conflict Resolution – Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved; addresses complaints and problems quickly and effectively; keeps all parties informed of the status.
• Language Skills – Strong verbal and written communication skills; ability to build relationships and influence hiring decisions.
• Computer Skills – To perform this job successfully, an individual should have experience with Microsoft Office Suite, intermediate Excel skills. Experience in working with customer relationship management solutions.

Qualifications

• Bachelor’s Degree from an accredited institution required
• Deep employee relations or employment law coursework preferred.
• Three to five years related experience in human resources with exposure to a wide range, severity, and risk of employee relations issues.
• Excellent verbal and written communication skills.
• Experience with solving complex problems; strong influencing skills, mediation, and dispute resolution skills.

Additional Information

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.