Center Manager

European Wax Center | Wax Center Partners
San Rafael, CA Full Time
POSTED ON 11/1/2023 CLOSED ON 12/31/2023

What are the responsibilities and job description for the Center Manager position at European Wax Center | Wax Center Partners?

NOW HIRING! Center Manager!

As a Center Manager at European Wax Center, you’ll use your expertise to ensure every moment is an opportunity for confidence! As an EWC Center Manager, you will have the opportunity to develop a team of Guest Service Associates and Wax Specialists and help them achieve their personal best. They are passionate about details and live the culture and brand promise that makes European Wax Center and Wax Center Partners unique.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don't miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! www.waxcenterpartners.com
This is a full-time position, 40 hours a week, with unlimited commissions! The position is highly sales-driven, and you control your earnings.

WHAT WE OFFER:

  • Competitive Base Salary Commission and Bonuses!
  • Comprehensive benefits include Medical, Dental, Vision, and Disability.
  • 401K Retirement Savings.
  • Paid Time Off.
  • Best-in-class training.
  • Complimentary waxing at all Wax Center Partner locations.
  • A collaborative work environment focused on the successes of our associates.
  • Opportunity for advancement for those wanting to further their career.

OUR CORE VALUES:

  • We Care About Each Other
  • We Do the Right Thing
  • We Delight Our Guests
  • We Have Fun While Being Awesome

JOB RESPONSIBILITIES:

  • Set and achieve daily/monthly/annual goals for the center and the associates.
  • Supervise, motivate, discipline, and coach associates in the moment and as needed.
  • Celebrate positive associate performance and identify opportunities for improvements.
  • Handle all guest issues that arise in a timely manner and be solution-oriented.
  • Analyze business trends and schedule staff accordingly
  • Complete weekly associate schedules and manage time-off requests.
  • Interview, hire, and train new associates as needed.
  • Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
  • Maintain and uphold WCP culture within the center.
  • Follow WCP policies and procedures and always provide an exceptional associate and guest experience.

WHAT WE ARE LOOKING FOR:

  • 1 to 3 years of retail management experience, preferably with relevant industry experience.
  • Flexible work schedule, including morning, evening, and weekends.
  • Able to work 40 hours a work week
  • Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective Team Members.
  • Highly resourceful, flexible, and able to solve problems promptly.
  • Ability to build and maintain relationships with associates and business landscape knowledge
  • Strong knowledge of the business landscape and ability to translate findings to positively impact Center level business.
  • Excellent organizational and time management skills.
  • Positive, personable, and detail-oriented.
  • Experience coaching, developing, and motivating those around you.
  • Demonstrated ability to develop and lead a team that drives results.
  • Ability to communicate effectively across multiple platforms at all levels.
  • Proven ability to create an open and positive work environment.
  • Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience.
  • Proficient in Microsoft Office suite.

About European Wax Center | Wax Center Partners
Wax Center Partners is a European Wax Center platform launched in May 2021 as a partnership between the Stieber EWC franchise and MKH Capital Partners, a family-backed, Miami-based private equity firm. WCP combines the Stieber's outstanding operating knowledge and brand culture with MKH's expertise in scaling businesses and financial resources. Today, Wax Center Partners has 37 locations across CA, AZ, NV, and TX.

  • Our proprietary Comfort Wax®
  • Private waxing suites
  • A crisp, clean environment
  • And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
Pay: $70000 - $80000 / year
Supplemental pay:

  • Commission pay
  • Bonus pay

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • Employee discount

Job types: Full-time
Schedule:

  • Weekend availability
  • Monday to Friday
  • Holidays
  • Day shift
  • Night shift

Education: High school degree
Work location: On-site

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Salary : $70,000 - $80,000

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