Program Services Manager

About Evergreen Consulting Group

Evergreen Consulting Group is a virtual full-service energy efficiency firm. We employ experts experienced in advancing energy efficiency initiatives for a wide array of clients. Our team members are in strategic locations across the United States.

We are a supportive team that rewards individual initiative and performance. We have a progressive culture that embraces work-life balance while working in a virtual office environment from your home. This winning combination has resulted in repeated selection among the top companies on Oregon Business Magazine's list of 100 Best Companies to Work for in Oregon.

Position Description: Program Services Manager

As a Program Services Manager, you will be entrusted with overseeing significant portions of the program, managing client and stakeholder relationships, oversight of cross-functional teams, and driving results. Your leadership will be instrumental in delivering on client goals and meeting customer service standards of excellence. 

We are looking for individuals who are passionate about energy efficiency, customer-focused delivery experiences, and who thrive in a fast-paced, results-oriented environment. If you are ready to make a tangible impact in the world and be a part of a team that values partnership, teamwork, innovation, efficiency, and collaboration, we invite you to apply.

Successful Candidates:

• Has exceptional problem-solving skills dedicated to ensuring we deliver on our clients’ needs.
• Ensures we achieve high customer satisfaction, going out of the way to be helpful, respectful, approachable, and team oriented, building strong and positive working relationships.
• Must be receptive to feedback, willing to learn, and embrace continuous improvement.
• Ability to work independently, with exceptional decision-making skills, using discretion when interacting with others; creatively thinking of better ways to do things.

Key Responsibilities:

• Oversee designated portions of the utility energy efficiency delivery program.
• Provide overall program strategy, mentorship, coaching and support to program managers, project coordinators, field personal and other team members.
• Build and maintain strong relationships with clients and subcontractors.
• Manage contract, outreach, budget, forecasting, savings, and/or client reporting.
• Provide feedback and participate in client meetings and events.
• Provide support and coordination for other implementation projects, program processes and other managers as needed.
• Continue expanding electrification knowledge through participation in industry specific seminars, classes, and online training opportunities to provide a broader range of understanding and support to customers.
• Research future trends and models to continually provide clients with innovative and effective products, services, and programs.

Preferred Skills/Experience:

• Bachelor's degree or related technical certifications in energy efficiency, building science, or engineering.
• 8 years of energy efficiency experience, preferably in the utility energy efficiency realm.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Intermediate to advanced skill in Microsoft Office software programs, specifically, Word, Excel, and Outlook. Proficiency in the use of PowerPoint. 
• Demonstrated ability working in an ambiguous environment.
• Executive level written and oral communication skills.

Physical Requirements:

• Sitting for extended periods at a computer; data entry, proficient typing.
• Talking on the telephone or video conference calls for extended periods of time.
• Speak/hear. Provide clear, accurate communication, hear telephone.

The Company will make reasonable accommodations, which will allow the employee to perform the positions essential job functions.

Other Requirements:

• Drug Test – must pass a pre-employment drug screen.
• Pre-employment background check.
• A solid internet connection and a dedicated and fully equipped home office that is set up for public or client-facing virtual on-screen meetings and reliable phone.
• Evergreen will provide a computer (programs for position included in computer setup), two monitors, monitor stand, speakers, webcam, docking station, wireless keyboard and mouse, and surge suppressor.
• We are a fully remote telecommute organization. This position offers a significant amount of flexibility in line with meeting responsibilities and some evening, early morning and weekend meetings and events are inherent in this position.
• Must be located in the Rocky Mountain Power or surrounding territory, with a preference for locations in the Wasatch Front.

Benefits:

In addition to your competitive salary, medical/dental/vision plan, disability, and life insurance, and 401(k), we’ll provide:

• Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation
• 401(k) company contributions to help build your nest egg.
• Discretionary bonus based on performance because your work deserves to be rewarded.
• Professional development funds to learn new skills and grow.
• 100% virtual company
• Paid volunteer days to make an impact in our community.

Evergreen Consulting Group provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Salary : $500 - $110,000