What are the responsibilities and job description for the District Manager position at Everytable?
ABOUT EVERYTABLE
Everytable is on a mission to transform the food system to make fresh, nutritious food affordable and accessible to everyone, everywhere. We are a VC-backed social enterprise headquartered in Los Angeles, and after closing our Series B funding round, we’re laying the foundation for rapid national expansion.
Our innovative business model has been featured in The New York Times, CNBC, Shark Tank, Fast Company, Forbes, etc. because it’s unlike any other food business. It all starts with our central kitchen where chefs prepare meals efficiently and allow us to price our menu according to what each community can afford. Our ready-to-eat meals are then delivered through a variety of channels: grab-and-go storefronts, home-delivered subscriptions, SmartFridges vending machines, and institutional food service partnerships. We’re passionate about making a positive impact in the communities we serve through food access, as well as economic empowerment. Through our pioneering social equity franchise program, we fund and train disenfranchised business people from marginalized communities to open Everytable franchises. We’re looking for team members who are both mission and results-driven to help us make the world a more equitable place.
Job Description: District Manager
Position Overview
The District Manager drives day-to-day operations of all company-owned restaurants in the market; trains, coaches, supports managers, plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates Store Managers, Assistant Managers and Store Teams. must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. The District Manager will be responsible for creating the overall vision for each store in their district, establishing benchmarks for store management teams, and implementing and upholding policies and programs that will help those teams achieve their goals. As a District Manager, you will focus on daily, monthly, and quarterly sales, marketing plans, and unit operations including sales, labor, waste, and guest experience.
Position Title: District Manager
Reporting To: Director of Store Operations
WORKING IN COLLABORATION WITH:
- Store Manager(s)
- District Manager(s)
- Director of Store Operations
- Learning and Development Manager
- Field Trainers
- SVP, Store Operations
- People Team
- Customer Success Manager
- Logistics
- Fulfillment
KEY RESULT AREAS: (% weighted in accordance of importance)
Broken down into the following categories:
Leadership, Management and Accountability 50%
Business Results 25%
Development, Training and Coaching 25%
Total 100%
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership, Management and Accountability
The District Manager is responsible for creating an engaged and high performing team through leadership and direction
- Leads the way by working with each Store Manager to deliver on margin to meet targets. Utilizes available reports to identify opportunities, encourages top-line orientation through operational excellence and ensures all operational systems and procedures are followed
- Partners with each Store Manager in the market to build sales over last year’s sales achievement
- Develops and maintains Store Manager and Store Lead staffing levels; Drives to full team staffing levels to ensure operational excellence and employee safety
- Participates in the hiring process to give final sign off, and monitors store-level staffing
- Does not compromise in creating and maintaining a safe environment for employees and guests. Uncompromising execution of the higher local health and safety codes, including OSHA
- Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement
- Identifying store performance issues and address immediately with an action plan
Business Results
Providing functional expertise and executing functional responsibilities:
- Meeting/exceeding monthly and quarterly P&L objectives with a primary focus on top-line sales and productivity
- Monitor P&L reports for each store and develop effective ways to fill any gaps between actual performance and company projections
- Driving continuous performance improvement focusing on leading indicators and established KPIs
- Quarterly goal setting and OKR tracking and reporting
- Consistently improving and updating Standard Operating Procedures (SOPs)
- Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results
- Executing on New Store Opening (NSO) Critical Path in partnership with Director of Store Operations
- Partners with the Social Equity Franchise (SEF) team on recruiting, hiring and training
- Ensures any repair and maintenance concerns are addressed promptly
- Enforces sanitary practices for food handling, general cleanliness and maintenance of dining areas, back of house, restrooms and the outside appearance of the restaurant
Development, Training and Coaching
- Training, coaching, and inspiring all stores to deliver exceptional customer experiences and hospitality ensuring a commitment to Everytable’s operational policies and procedures
- Act as a coach to the Store Managers and as a resource to each store employee to help inspire the success of the store
- Developing and coaching an understanding of the Everytable vision and driving recruitment of high-potential internal and external talent
- Planning an internal succession plan and a deep bench of managers at all levels of store operations by developing current store managers and the ability to identify “raw” talent
- Leading Store Manager development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance
Desired Traits
- Mission-driven: Passionate about our mission of making fresh, nutritious food affordable and accessible for all
- Good communication skills, and strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills, and strong analytical/decision-making skills. Adept at making data-driven decisions
- Entrepreneurial: Creative problem solver that seeks change and action. An independent thinker who always imagines ways to improve the guest experience, employee experience and operation
- Strong Communicator: Both oral and written
- Bilingual, Spanish speaking preferred, but not required
Position Requirements
- Bachelor’s Degree preferred
- 5 years of experience in retail or hospitality management
- 2 years of multi-unit experience in retail/hospitality
- Proficient in computer software: G-Suite (GMail, Sheets, Drive, Meets, etc.), Microsoft Office
- Proven ability to create policies that generate profits in multiple retail sales locations
- Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
- Displays detailed knowledge of all key food handling/food safety procedures
- Current driver’s license required as frequent weekly travel is involved.
- Must be able to travel to designated stores and work with the management team on a regular basis
- Ability to accommodate the likelihood of a variable work schedule from week to week, including weekends, holidays, evenings, etc. as required
- Valid Manager ServSafe certification required
Compensation & Benefits
- Competitive salary, depending on experience
- Health, dental and vision benefits are offered in accordance with the ACA mandate
- Employee meal purchase program
- Paid vacation time
- 401K
- Monthly mileage reimbursement
- Cell phone reimbursement
- Opportunities for growth
Candidates must be able to perform the essential functions of the program position, which include, but are not limited to the following requirements:
- Area/unit: Oversees 10-15 units throughout Southern California
- Ability to travel to other store locations and company office etc. as needed. Travel 90% of the time.
- Must be able to stand for 8-10 hours.
- Some bending/kneeling/stooping required.
- Regular communication with team members, leadership and guests.
- Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.
- Must be able to work in a fast, sometimes loud environment with varying temperatures.
Everytable is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage women, people of color and LGBTQ people to apply. Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.
In accordance with Everytable’s duty to provide and maintain a workplace that is free of known health and safety hazards , the Company has adopted a mandatory COVID-19 vaccination policy to safeguard the health of its employees and its customers. As such, the Company requires that all employees be fully vaccinated against COVID-19 upon hire. For the purposes of this policy, “fully vaccinated” shall mean two weeks have passed since: (i) applicant obtained their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or (ii) applicant has obtained a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Applicants shall submit proof of vaccination either with their application or as part of their onboarding process
In the event that an applicant requires a reasonable accommodation due to a disability or a sincerely held religious belief, the Company will provide an accommodation to the extent it can, if the applicant is hired.
Salary : $69,000 - $75,000
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