What are the responsibilities and job description for the Business Analyst position at Evolution Health Group?
Evolution Health Group is a full-service, integrated healthcare communications agency which has broad strategic capabilities and consists of 4 main divisions, Evolution Medical Communications (experts in promotional medical education; including P2P engagement strategy from pre-launch to LOE), Maestro360 (experts in program execution of meetings, events and conventions), blulava (experts with respect to optimizing the customer engagement experience) and Darwin Academy (dedicated to providing novel, interactive peer to peer education)
We have been evolving (no pun intended) and growing for 15 years. We pride ourselves on inspiring clients and working with transformative therapies. We are proud of our diverse culture that inspires great work. EHG offers comprehensive benefits, cutting edge technology, snacks, an office center with many amenities, social action opportunities and discount programs. Evolve with us (pun intended) and take the next step to boost your career.
Job Title: Business Analyst – Technology
Reports to: VP, Technology and Software Development
Job Purpose: Evolution has an exciting opportunity for a Business Analyst at our Pearl River location. This individual will focus on analyzing the needs of our internal and external stakeholders and will play a very important role on the technical delivery team that is responsible for the overall development and maintenance of a customer-facing online product portfolio that helps drive extraordinary customer experience and commercial performance. Candidate must possess solid technical business needs analysis skills as well as be comfortable in facilitating technical meetings and conducting design review sessions with our developer community that includes QA Testers and platform developers.
Primary Duties and Responsibilities:
1. Work closely with the Project Manager and the Project and Business Teams to identify and document requirements, perform design reviews and grooming sessions and deliver requirements to the software configuration and development teams.
2. Work with the Project Manager to maintain, prioritize and report on user request backlog
3. Work with development teams throughout the development process and participate in the market launch of our platform products.
4. Understands technical concepts and communicates to business in non-technical language
5. Adheres to project schedules in a fast-paced, rapidly changing software development and Business Analysis environment.
6. Determine operational objectives by studying business functions, gathering information and evaluating output requirements for our clients.
7. Develops and maintains training materials and training curriculum for various client rollouts.
8. Conduct insightful, adhoc analyses to investigate ongoing or one-time operational issues.
Qualifications:
1. Bachelor's Degree in appropriate field of study or equivalent work experience
2. Salesforce.com Business Analyst or App Builder Certification preferred, but not required
3. Right mindset to learn and grow and an ability to work under pressure and to meet deadlines
4. Positive and customer service attitude while interacting with business users
5. Must be detail-oriented with respect to documentation and communication
6. Strong communication and organizational skills are required, as is a strong analytical approach to solving problems.
7. Technically savvy with mid-level exposure to a cloud platform such as Salesforce or AWS would be preferred
8. Experience working with Tableau
Working Environment:
Normal office environment. When software releases are scheduled outside of standard business hours, flexibility to adjust the work schedule are both expected and permitted for this role.
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