Health Administration Position

Authorizations Specialist & Surgery Schedule Processor

This team monitors incoming medical orders from our 7 physicians and connects with those patients to make sure they get their care paid for by insurance providers, and the pre op appointments and information they need to keep them safe. The team also communicates with facilities to keep everything on track for individuals.

The job is about gathering information and helping patients through administrative processes they do not understand. Being detail oriented, kind, patient and well organized is an absolute must. In fact we value those attributes more than experience in health administration or insurance authorization- although the later is a plus.

Our Authorization Specialists must work closely with multiple facilities to ensure accurate scheduling. They evaluate portions to be paid by the customer as well as perform all insurance related assignments. All tasks must be completed in a timely and accurate manor, patient’s treatment, recovery, and finances are highly impacted.

Job Duties and Responsibilities

· Keeps providers and patients in the loop on progression of the process per case

· Manages the pre-authorization process in a timely manner

· Closely coordinates with third party facility schedulers

· Regularly calls insurance companies to follow up

· Explores other payment options with patient when needed

· Keeps sensitive patient and company information confidential

· Regularly calls patients to obtain and communicate information

Education and Qualifications:

· High school diploma

· Familiar with medical terminology

· Professional telephone manor

· Familiarity working with spreadsheets

Our clinic is family owned, fast paced, we are growing quickly, and there is never a dull moment!

Our founder is a nationally recognized pain management doctor who is passionate about education and innovation. We love cross training people and encourage staff to tell us when they find an interest at work so we can press them closer to that niche. We have a research department based out of our flagship office in Santa Rosa, who work largely on finding ways to eliminate pain through intervention rather than opioid use.

The culture is lively, and the core team has been together throughout the pandemic so we are a small and tight knit bunch who have worked closely for a while, now we are ready to invite more supporting staff into our office.

We are always open to teaching, guiding, growing and researching answers together. We support the idea that if you don't know something- say it- and we will find the answer together.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Everyone is required to wear a mask at all times, temperature checks are made at the door for all patients, and if someone is sick or knows they have been exposed we ask them not to come in. We have onsite testing for staff members.

Work Location: One location